Ghost Metrics vs Mouseflow
Ghost Metrics
ghostmetrics.ioMouseflow
mouseflow.comSide by side
| Figure | Ghost Metrics | Mouseflow |
|---|---|---|
| Price from | $299/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Heatmap and session replay tools | 7.3 (#57) | 9.2 (#4) |
| Compliance | Ghost Metrics says it signs a Business Associate Agreement with every customer on every plan and has a SOC 2 Type II report from an independent auditor. | Mouseflow lists GDPR, EU-U.S. Data Privacy Framework, CCPA/CPRA, HIPAA for the US region, PCI DSS payment vendors and ISO 27001 infrastructure among its compliance frameworks. |
| Free plan | No | Yes |
| Installation | Customers can install the tracker with a lightweight website script or a Google Tag Manager template; the docs also provide WordPress-specific instructions. | Installation normally consists of adding a JavaScript snippet before the closing body tag; plugins and integrations are also available. |
| Mobile capture | Yes | Yes |
| Privacy | The company says it filters and hashes identifiers such as IP addresses, URLs, and form fields at the edge before data is stored. | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. |
| Product | Ghost Metrics is HIPAA-compliant website and product analytics built for healthcare. | Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse a website, then sends the data to its platform. |
| Session recordings | Yes | Yes |
| Session replay | Heatmaps and session replay are included, with automatic masking of inputs to prevent recordings from capturing PHI. | The platform recreates individual visitor sessions in video-style playback, including clicks, scrolling and other interactions. |
| Support | Ghost Metrics provides documentation, troubleshooting guidance, and a contact-support route for help. | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. |
Plans
Ghost Metrics
- Starter$299 a month
- Standard$399 a month
- Premium$499 a month
- EnterprisePriced on request
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Ghost Metrics
Ghost Metrics has no write-up on Specifiction yet; its figures are above.
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.