Giftbit vs Postal
Giftbit
giftbit.com
Postal
postal.comSide by side
| Figure | Giftbit | Postal |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Sales Gifting Software | 8.0 (#8) | 7.5 (#19) |
| Spec score · Gifting Software | 8.0 (#7) | 7.4 (#10) |
| Headquarters | Calgary, Alberta, Canada | San Luis Obispo, California, United States |
| Integrations | Giftbit connects through Zapier to thousands of apps, including Slack, SurveyMonkey, Mailchimp, Google Sheets, Salesforce, and HubSpot. | The integrations page lists Salesforce, HubSpot, Outreach, Google Chrome Extension, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other tools. |
| Product | Giftbit is a business platform and API for sending, automating, and tracking digital rewards, incentives, and payouts. | Postal describes itself as an intelligent gifting platform for personalizing, sending, measuring, and automating business gifting. |
| Support | Giftbit says customer success and recipient support are available to every client, and API developers can contact its technical team by email. | The Economy and First Class plan comparison lists online help center and AI chat support for both, with a dedicated customer service manager and onboarding specialist listed for First Class. |
Plans
In their own words
Giftbit
Giftbit is a business platform and API for sending digital rewards, incentives, and payouts. Teams can distribute rewards in bulk by email or direct link, or use the API for programmatic delivery and automation. Its catalog spans 1,500+ brands in 40+ countries, with prepaid cards supported in 150+ countries. Tracking indicates whether rewards were sent, delivered, opened, claimed, or remain outstanding. Teams can tailor branding, messages, delivery details, and recipient brand choices. Zapier connects Giftbit with apps including Slack, SurveyMonkey, Mailchimp, Google Sheets, Salesforce, and HubSpot. The free reward program has no subscription, platform, or minimum fees; customers pay reward face value, a 2.9% credit card funding fee, and fees for select prepaid cards. API usage has no fees, and a free Testbed sandbox provides a virtual balance for testing. Giftbit lists customer and employee incentives as well as academic, market, and UX research among its use cases. It excludes some program types, including alcohol, gambling, cryptocurrency, and consumer resale.
Postal
Postal is a web platform and browser extension for business gifting. It helps marketing, sales, customer success, and people operations teams personalize, send, measure, and automate gifts through campaigns, scheduled or triggered sends, dashboards, and reporting. Postal Engage offers a global marketplace and AI-powered gift collections. Teams can customize branded swag, store it in Postal warehouses, and send items individually or in bulk. Postal Brand creates a public branded swag storefront with a custom domain and appearance, plus centralized inventory management. Integrations include Salesforce, HubSpot, Outreach, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other listed tools; an API and Chrome extension are also available. Economy is free forever for one individual user and one team, with unlimited US sending; users pay only for gifts recipients accept. First Class supports unlimited users and teams, international sending, integrations, and automated triggers. Direct mail requires First Class.