Postal
postal.com
What it is
Postal is a web platform and browser extension for business gifting. It helps marketing, sales, customer success, and people operations teams personalize, send, measure, and automate gifts through campaigns, scheduled or triggered sends, dashboards, and reporting. Postal Engage offers a global marketplace and AI-powered gift collections. Teams can customize branded swag, store it in Postal warehouses, and send items individually or in bulk. Postal Brand creates a public branded swag storefront with a custom domain and appearance, plus centralized inventory management. Integrations include Salesforce, HubSpot, Outreach, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other listed tools; an API and Chrome extension are also available. Economy is free forever for one individual user and one team, with unlimited US sending; users pay only for gifts recipients accept. First Class supports unlimited users and teams, international sending, integrations, and automated triggers. Direct mail requires First Class.
Spec sheet
- Product
- Postal describes itself as an intelligent gifting platform for personalizing, sending, measuring, and automating business gifting.Read 2 Oct 2026 · postal.com
- Integrations
- The integrations page lists Salesforce, HubSpot, Outreach, Google Chrome Extension, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other tools.Read 2 Oct 2026 · postal.com
- Support
- The Economy and First Class plan comparison lists online help center and AI chat support for both, with a dedicated customer service manager and onboarding specialist listed for First Class.Read 2 Oct 2026 · postal.com
- Headquarters
- San Luis Obispo, California, United StatesRead 23 Sep 2026 · postal.com
- Brand storefront
- Postal Brand lets companies create a public branded swag store, customize its domain and appearance, and manage inventory centrally.Read 2 Oct 2026 · postal.com
- Campaigns
- Postal supports gifting campaigns, scheduled or triggered sends, and campaign dashboards and reporting.Read 2 Oct 2026 · postal.com
- Chrome extension
- Postal lists a Chrome extension for sending items directly from apps.Read 2 Oct 2026 · postal.com
- Direct mail
- Postal says direct mail offerings require a First Class plan.Read 2 Oct 2026 · postal.com
- Gifting charges
- The pricing FAQ says Economy users pay only for gifts accepted by recipients, while First Class teams can upload funds and manage team and user budgets.Read 2 Oct 2026 · postal.com
- Marketplace
- Postal Engage offers a global gift marketplace and AI-powered gift collections.Read 2 Oct 2026 · postal.com
- Pricing limits
- Economy is US-only and supports one user and one team; the comparison lists the First Class marketplace as available in 40+ countries.Read 2 Oct 2026 · postal.com
- Security features
- The pricing comparison lists encryption at rest and in transit, multi-factor authentication, SSO and OAuth, PCI compliance, SOC 2 Type 2, GDPR, CCPA, and penetration testing.Read 2 Oct 2026 · postal.com
- Swag and storage
- Users can customize branded swag and store items in Postal warehouses for individual or bulk sending.Read 2 Oct 2026 · postal.com
- Teams served
- The site describes use cases for marketing, sales, customer success, and people operations teams.Read 2 Oct 2026 · postal.com
Plans and prices
Economy Free Free forever for one individual user · unlimited sending in the US · one user and one team · only pay for gifts accepted Read 2 Oct 2026 · postal.com
First Class Priced on request Talk to Sales · for larger businesses or multiple teams · unlimited users and teams · international sending · integrations and automated triggers Read 2 Oct 2026 · postal.com
Strong points and limits
Strong points
- Free Economy plan for one user and team
- Campaign scheduling and triggered sends
- Branded swag storage and bulk sending
- Public branded storefront option
- Many listed business integrations
Limits
- Economy sending is US-only
- Economy supports one user and one team
- Direct mail requires First Class
Who it suits
Postal suits teams using gifts or branded swag for marketing, sales, customer success, or people operations. Economy fits one US-based user and team; larger or international programs need First Class.
Verdict
Postal combines gifting campaigns, branded merchandise, storefronts, and business integrations. Its free plan is narrowly scoped, while international sending and advanced team capabilities require a sales-priced tier.
Where Specifiction places it
- Gifting Software#10 of 187.4
- Sales Gifting Software#19 of 307.5
