Reachdesk

Spec sheet

What it does

Reachdesk is a B2B gifting and swag platform for sending, storing, shipping, tracking and measuring gifts and direct mail.Read 15 Oct 2026 · reachdesk.com

Product

Reachdesk is a corporate gifting and swag platform for sending, tracking, and measuring personalized gifts across the buyer journey.Read 8 Oct 2026 · reachdesk.com

Audience

Reachdesk identifies marketing, sales, customer success, and people teams as teams its platform serves.Read 8 Oct 2026 · reachdesk.com

Integrations

Listed integrations include Salesforce, HubSpot, Marketo, Salesloft, Outreach, Gong, Slack, Amazon, BambooHR, Workday, HiBob and Zapier.Read 15 Oct 2026 · reachdesk.com

Security

Reachdesk says its platform uses privacy-first data handling and automated address confirmation, and includes campaign compliance tracking.Read 8 Oct 2026 · reachdesk.com

Support

The company describes global fulfillment with 24/7 support and says its plans can include dedicated customer success managers.Read 8 Oct 2026 · reachdesk.com

Headquarters

New York, New York, United StatesRead 28 Sep 2026 · reachdesk.com

Address confirmation

Address validation and confirmation are used to reduce delivery errors and improve fulfillment.Read 15 Oct 2026 · reachdesk.com

AI personalization

Reachdesk AI suggests personalized gift notes and email messages and can translate messages for recipients.Read 15 Oct 2026 · reachdesk.com

Analytics

Reachdesk Insights reports campaign performance, gifting activity and pipeline or closed-won ROI.Read 15 Oct 2026 · support.reachdesk.com

API extensibility

Trigger API requests support custom attributes that can populate gift notes, gift options and email fields through campaign variables.Read 15 Oct 2026 · support.reachdesk.com

Company profile

LinkedIn lists Reachdesk as a privately held software-development company founded in 2018 with 201–500 employees and headquarters in New York.Read 15 Oct 2026 · linkedin.com

Documentation

The help center covers campaigns, integrations and API, inventory, warehousing, catalogues, people operations and product updates.Read 15 Oct 2026 · support.reachdesk.com

eGift catalog

Reachdesk provides thousands of digital gift-card options in local currencies and says eGifts are available in more than 170 countries.Read 15 Oct 2026 · reachdesk.com

Fulfillment

Reachdesk manages inventory and ships gifts and branded swag through a global warehousing network.Read 8 Oct 2026 · reachdesk.com

Funding

Reachdesk announced a $43 million Series B on September 30, 2021, led by Highland Europe with Highland Capital, HubSpot Ventures and RLC Ventures participating.Read 15 Oct 2026 · reachdesk.com

Gift marketplace

Its global vendor marketplace provides access to over 8,000 gifts.Read 8 Oct 2026 · reachdesk.com

Global warehousing

The service offers warehouses in the United States, Canada, United Kingdom, Europe and Australia, with shipping to more than 180 countries.Read 15 Oct 2026 · reachdesk.com

Integration behavior

Connected platforms can provide recipient data to Reachdesk and receive send-status updates such as shipped, delivered and claimed.Read 15 Oct 2026 · support.reachdesk.com

Integration setup

Reachdesk says most integrations take a few clicks and less than five minutes to set up.Read 8 Oct 2026 · reachdesk.com

Legal entity

UK Companies House lists REACHDESK LTD as an active private company incorporated on 19 December 2018 at 86–90 Paul Street, London.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Limit: currency handling

A TrustRadius reviewer wanted a default currency because the setting reset repeatedly.Read 15 Oct 2026 · trustradius.com

Limit: interface and campaigns

A TrustRadius reviewer described campaigns as clunky, the interface as unintuitive and warehousing as problematic.Read 15 Oct 2026 · trustradius.com

Limit: regional catalog

A Capterra reviewer said offerings outside the United States were limited in much of Europe, often to coffee.Read 15 Oct 2026 · capterra.com

Limit: warehousing cost and communication

A Capterra reviewer reported poor communication and said warehousing and shipping 300 stickers could cost more than $250.Read 15 Oct 2026 · capterra.com

Marketplace gifts

The Marketplace lists 4,600 personalized gifts from vendors worldwide.Read 15 Oct 2026 · reachdesk.com

MCP extensibility

Reachdesk MCP connects accounts to Claude, ChatGPT, Microsoft Copilot and other MCP assistants for reading gifting data and preparing sends for approval.Read 15 Oct 2026 · support.reachdesk.com

Notable limit

Reachdesk Swag Sourcing has a $2,500 minimum order.Read 8 Oct 2026 · reachdesk.com

Notable product update

July 2026 release notes added broader European Amazon gifting, one-click all-brands gift-card campaigns and multi-location corporate-merch printing.Read 15 Oct 2026 · support.reachdesk.com

Personalization

The platform offers AI-powered personalization for gift notes and email messaging.Read 8 Oct 2026 · reachdesk.com

Praise: catalog and shipping

Reviewers mention broad gift selection, reliable shipping times and useful tracking for recipients and campaigns.Read 15 Oct 2026 · trustradius.com

Praise: integrations and usability

TrustRadius reviewers repeatedly praise CRM connectivity, quick setup, ease of use, tracking and campaign integrations.Read 15 Oct 2026 · trustradius.com

Privacy controls

The privacy policy says access to personal data is limited to people with a business need and that security measures are used to prevent unauthorized access or disclosure.Read 15 Oct 2026 · reachdesk.com

Public API

The REST API uses organization API tokens in an Authorization Bearer header and exposes organization, campaign, send, contact and transaction operations.Read 15 Oct 2026 · reachdesk.readme.io

Rating on Capterra

3.3 out of 5 from 3 reviews.Read 15 Oct 2026 · capterra.com

Rating on Chrome Web Store

5 out of 5 from 2 ratings.Read 15 Oct 2026 · chromewebstore.google.com

Rating on G2

4.5 out of 5 from 1,250 reviews.Read 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.5 out of 5 from 30 ratings.Read 15 Oct 2026 · gartner.com

Rating on GetApp

3.3 out of 5 from 3 reviews.Read 15 Oct 2026 · getapp.com

Rating on Software Advice

3.3 out of 5 from 3 reviews.Read 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

3.6 out of 5 from 1 review.Read 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

6.8 out of 10 from 21 reviews.Read 15 Oct 2026 · trustradius.com

SCIM provisioning

The Okta SCIM setup supports automatic user creation, updates, deactivation and team synchronization through the Reachdesk SCIM endpoint.Read 15 Oct 2026 · support.reachdesk.com

Security certification

Reachdesk stated that it was SOC 2 Type II compliant for security, availability and confidentiality as of May 13, 2022.Read 15 Oct 2026 · reachdesk.com

SSO and JIT

SAML2 single sign-on can create users on first login, assign a default Sender role and optionally match identity-provider groups to Reachdesk teams.Read 15 Oct 2026 · support.reachdesk.com

Swag inventory

Users can store, manage and distribute branded swag from Reachdesk warehouses.Read 15 Oct 2026 · reachdesk.com

Trigger Campaign API

The Trigger Campaign API can send gifts from external systems but accepts manual campaigns only, not automated campaigns.Read 15 Oct 2026 · support.reachdesk.com

Plans and prices

Every Reachdesk plan and price →

Where Specifiction places it

• Sales Gifting Software#7 of 308.1
• Gifting Software#6 of 188.1