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SPECIFICTION
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Merch.com

merch.com

Free plan WebAPIBrowser extension
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Spec score 8.0 #9 of 30 in Sales Gifting Software

What it is

Merch.com provides custom swag, promotional products, and corporate gifts, with design, production, and worldwide shipping. Campaigns can be public, invite-only, or password-protected, and sends can be triggered by milestones, events, or CRM activity. Branded gift links let recipients choose a size, color, and shipping address. Campaign analytics include invite tracking through seven-stage funnels, activity, journey timelines, and engagement metrics. Inventory tools track SKUs, low stock, incoming shipments, and audit trails; orders support bulk imports and fulfillment routing. Customers can brand campaign pages, gift redemption pages, transactional emails, and order tracking. Live integrations include Shopify, Zapier, a REST API, and webhooks; Zapier connects to 5,000+ apps, with examples including Salesforce, HubSpot, Slack, BambooHR, Workday, Marketo, Mailchimp, Google Sheets, and Typeform. Platform use is free, but products, storage, and fulfillment cost extra. Listed charges include $0.01 per day for storage, $3 pick, $2 item pick, $5 order, and 15.00 USD for international handling.

Spec sheet

Product
Merch.com provides custom swag, promotional products, and corporate gifts, including design, production, and worldwide shipping.Read 4 Oct 2026 · merch.com
Integrations
The site lists Shopify, Zapier, REST API and webhooks as live integrations and says Zapier connects to 5,000+ apps.Read 4 Oct 2026 · merch.com
Support
Merch.com says expedited fulfillment and shipping options are available upon request and custom rates can be discussed with an account representative.Read 4 Oct 2026 · merch.com
Analytics
The platform offers invite tracking with seven-stage funnels, real-time activity, journey timelines, and engagement metrics.Read 4 Oct 2026 · merch.com
Campaigns
Campaigns can be public, invite-only, or password-protected, and sends can be automated for milestones, events, and CRM triggers.Read 4 Oct 2026 · merch.com
Coming soon
WooCommerce, BigCommerce, and Webflow are marked “Coming Soon” in the integration directory.Read 4 Oct 2026 · merch.com
Fulfillment
The company says it operates fulfillment centers in the United States, European Union, and United Kingdom.Read 4 Oct 2026 · merch.com
Gift links
Gift links let recipients choose their size, color, and shipping address through branded redeem pages.Read 4 Oct 2026 · merch.com
Integration examples
Salesforce, HubSpot, Slack, BambooHR, Workday, Marketo, Mailchimp, Google Sheets, and Typeform are listed as Zapier-connected examples.Read 4 Oct 2026 · merch.com
Inventory and orders
The inventory dashboard provides real-time SKU tracking, low-stock alerts, inbound shipment monitoring, and audit trails; order management includes bulk imports and fulfillment routing.Read 4 Oct 2026 · merch.com
Security and trust
The opened platform and integration pages describe inventory audit trails and campaign access options, but make no specific security certification claim.Read 4 Oct 2026 · merch.com
White labeling
Merch.com says campaign pages, gift redeem pages, transactional emails, and order tracking can carry the customer's branding.Read 4 Oct 2026 · merch.com
Who it serves
Listed uses include corporate gifting, employee programs, trade shows and events, influencer kits, Shopify fulfillment, and group ordering.Read 4 Oct 2026 · merch.com

Plans and prices

Merch platform Free Platform use is free; product, storage, and fulfillment are charged separately. $0 platform fees · storage, product, and fulfillment billed separately Read 4 Oct 2026 · merch.com
Storage $0.01, paid once per item / per day; billed daily based on actual inventory held Average storage cost for most items · US, UK, or EU warehouse locations Read 4 Oct 2026 · merch.com
Additional item pick $2, paid once Each additional item in the same order after the first Per additional item Read 4 Oct 2026 · merch.com
First item pick $3, paid once The first item picked from inventory for each order Per fulfillment order Read 4 Oct 2026 · merch.com
Fulfillment order charge $5, paid once Flat fee per fulfillment order Per order, regardless of number of items Read 4 Oct 2026 · merch.com
International handling $15, paid once Flat rate across all countries; applied to fulfillment cost, shipping courier label cost, and lowest quoted product price tier International shipments Read 4 Oct 2026 · merch.com

Every Merch.com plan and price →

Strong points and limits

Strong points

  • Campaigns can be access-controlled.
  • Recipients choose size, color, and shipping address.
  • Inventory includes low-stock alerts and audit trails.
  • Live integrations include Shopify, Zapier, REST API, and webhooks.

Limits

  • Products, storage, and fulfillment are charged separately.
  • Storage is billed daily based on inventory held.
  • International handling is listed at 15.00 USD.

Who it suits

Merch.com suits organizations managing corporate gifts, employee programs, events, influencer kits, Shopify fulfillment, or group orders. It offers campaign and inventory tools alongside fulfillment.

Verdict

Merch.com combines gifting campaigns, inventory management, integrations, and fulfillment. Platform use is free, but product and operational charges apply separately.

Where Specifiction places it

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