Giftogram vs Merch.com
Giftogram
giftogram.comMerch.com
merch.comSide by side
| Figure | Giftogram | Merch.com |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Sales Gifting Software | 8.6 (#6) | 8.0 (#9) |
| Integrations | Giftogram offers native HR, CRM and marketing integrations, Zapier workflows and a public API. | The site lists Shopify, Zapier, REST API and webhooks as live integrations and says Zapier connects to 5,000+ apps. |
| Support | The company advertises customer-success onboarding and 24/7 support on its LinkedIn profile. | Merch.com says expedited fulfillment and shipping options are available upon request and custom rates can be discussed with an account representative. |
| Who it serves | Giftogram describes its platform as serving businesses of all sizes with employee, customer, survey participant, and rebate or claims rewards. | Listed uses include corporate gifting, employee programs, trade shows and events, influencer kits, Shopify fulfillment, and group ordering. |
Plans
Merch.com
- Merch platformFree
- Storage$0.01, paid once
- Additional item pick$2, paid once
- First item pick$3, paid once
- Fulfillment order charge$5, paid once
- International handling$15, paid once
In their own words
Giftogram
Giftogram is a web and API platform for businesses sending gift cards, prepaid cards, and cash disbursements for rewards, incentives, and payouts. Recipients can choose from gift cards from more than 140,000 brands worldwide. Businesses can send rewards in bulk, set budgets, manage team spending, and download reports. Gifts can include a logo, brand colors, a message, and occasion designs, then arrive by email or SMS or as physical cards. Giftogram says rewards can reach more than 230 countries with local currencies and languages. Automation includes event-triggered sends, no-code Zapier workflows, built-in integrations, and a public API. Named integrations include Salesforce, HubSpot, SurveyMonkey, Qualtrics, Typeform, Airtable, Google Sheets, Workday, ActiveCampaign, and Mailchimp. Security measures listed include encryption, firewalls, authentication, access controls, backups, monitoring, and audits. Compliance listings include SOC 2, GDPR, CCPA, PCI DSS 4.0.1, and HIPAA. The Pay as you go plan is free with no platform fees.
Merch.com
Merch.com provides custom swag, promotional products, and corporate gifts, with design, production, and worldwide shipping. Campaigns can be public, invite-only, or password-protected, and sends can be triggered by milestones, events, or CRM activity. Branded gift links let recipients choose a size, color, and shipping address. Campaign analytics include invite tracking through seven-stage funnels, activity, journey timelines, and engagement metrics. Inventory tools track SKUs, low stock, incoming shipments, and audit trails; orders support bulk imports and fulfillment routing. Customers can brand campaign pages, gift redemption pages, transactional emails, and order tracking. Live integrations include Shopify, Zapier, a REST API, and webhooks; Zapier connects to 5,000+ apps, with examples including Salesforce, HubSpot, Slack, BambooHR, Workday, Marketo, Mailchimp, Google Sheets, and Typeform. Platform use is free, but products, storage, and fulfillment cost extra. Listed charges include $0.01 per day for storage, $3 pick, $2 item pick, $5 order, and 15.00 USD for international handling.