Gigwalk vs Shopmetrics NEXT

Gigwalk is a cloud-based work execution platform for collecting, validating, and acting on field data. Businesses can assign projects to their own teams or use a network of 1.7 million Gigwalkers. The workflow supports project creation, GPS-based worker matching, task execution, and real-time analysis. Mobile tools cover work assignment and scheduling, messaging, tracking, validation, and compliance. Consumer brands can measure shelf share and check display compliance; other listed uses include mystery shops, QSR audits, digital experience testing, safety checks, location surveys, and property inspections. Projects can use templates, dashboards, GPS-, time-, and date-verified work, photo analysis, and barcode scanning. The platform also supports image and video collection and annotation for AI training, plus APIs and webhooks for retrieving platform data in real time. The Gigwalker app runs on iOS and Android smartphones, not other devices. Business software pricing is available on request. The app is free to download, while individual Gigs pay $3 to $100 or more depending on the task. Payments go through PayPal after approved work, subject to a $35 minimum balance.

Shopmetrics NEXT supports mystery shopping, market research, audits and experience management on Android, iOS and the web. Its integrated platform combines performance measurement, customer feedback, analytics and Action Management. Modules cover shopper and agent portals, project and fieldwork management, surveys and survey building, business intelligence, training, partner collaboration and mobile capabilities. Shopmetrics CX supports mystery shopping, internal and retail audits, telephone and web audits, in-store demonstrations, micro-gigs and other projects. Field users can find and complete jobs at home or on the go from any device, with responsive navigation and functions across screen sizes. Action Management includes staff-submitted appeals, management-created plans and automated plans triggered by failed KPIs. Training offers microlearning with feedback for remediation and reassessment. Partners can arrange data transfers and control which project work is outsourced. Shopmetrics lists privacy and compliance tools, security measures and backup practices. Users also receive deep integration with GigSpot for fieldworker and job management at no additional cost. Pricing is on request, and prospective customers can schedule a personalized demo.