Gimiq vs inSale.ai
Gimiq
gimiq.co
inSale.ai
insale.aiSide by side
| Figure | Gimiq | inSale.ai |
|---|---|---|
| Price from | $5.75/mo | £49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Sales Bots | 8.2 (#6) | 7.7 (#9) |
| Product | Gimiq describes itself as an AI helpdesk for resolving customer inquiries across chat, email, and phone calls. | inSale.ai uses autonomous AI agents to respond to customers, qualify leads, follow up automatically, book meetings and hand conversations to teams across WhatsApp, Email, SMS, Web Chat and Voice. |
| Support | The Enterprise plan includes a dedicated account manager and a 10-minute response SLA for critical bugs. | The security team says it will respond to procurement, security questionnaire and vulnerability disclosure requests within two business days, and documentation offers a free onboarding call. |
Plans
inSale.ai
- Launch£49 a month
- Grow£119 a month
- Scale£229 a month
- Enterprise£399 a month
In their own words
Gimiq
Gimiq is an AI helpdesk for customer inquiries across chat, email, and phone calls. Its AI support agent can respond across chat, email, and messaging, take actions in connected systems, and escalate with context. A call agent handles inbound and outbound calls, with warm transfers, live transcription, and automatic summaries. The helpdesk includes omnichannel ticketing, a shared inbox, SLA policies, automations, collision detection, and an AI copilot. Listed channels include website live chat, in-app messaging, email, WhatsApp Business, SMS, Slack Connect, Facebook Messenger, and Instagram DMs. Integrations include Shopify, HubSpot, Salesforce, Jira, Stripe, PayPal, and Twilio, among others. Its REST API supports read and write access to conversations, contacts, tickets, macros, and knowledge base articles. Webhooks cover conversation, ticket, escalation, and AI-action events. Gimiq also lists importers for Zendesk, Zoho, Freshdesk, Intercom, and CSV. The free plan supports up to 3 agents and 250 tickets per month. Startup costs $228 a year per agent, billed annually; the Enterprise plan is listed at $69 a year.