Gimiq vs LimeCall
Gimiq
gimiq.co
LimeCall
limecall.comSide by side
| Figure | Gimiq | LimeCall |
|---|---|---|
| Price from | $5.75/mo | $7.50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 9 |
| Spec score · Sales Bots | 8.2 (#6) | 7.9 (#7) |
| API | Gimiq describes a REST API with read and write access to conversations, contacts, tickets, macros, and knowledge base articles. | LimeCall offers a REST API and webhooks for custom integrations, with API access described as available on Pro plans and above. |
| Founded | 2025 | 2018 |
| Integrations | Listed integrations include Shopify, WooCommerce, HubSpot, Salesforce, Jira, Linear, GitHub Issues, Stripe, PayPal, and Twilio. | The integrations directory lists HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ integrations. |
| Intended users | The About page describes Gimiq as serving support teams and customer experience leaders. | LimeCall says it serves businesses in areas including real estate, finance, travel, SaaS, healthcare, education, and e-commerce. |
| Product | Gimiq describes itself as an AI helpdesk for resolving customer inquiries across chat, email, and phone calls. | LimeCall combines an AI receptionist, website callback service, and business phone workspace for handling customer calls, texts, lead routing, and follow-up. |
| Support | The Enterprise plan includes a dedicated account manager and a 10-minute response SLA for critical bugs. | The security page says its security team responds to inquiries within one business day. |
Plans
LimeCall
- Virtual Phone Starter$7.50 a month
- Virtual Phone Team$12 a month
- Virtual Phone Business$19 a month
- Website Callback Starter$24 a month
- AI Receptionist Starter$47 a month
- Website Callback Growth$65 a month
- AI Receptionist Growth$119 a month
- Website Callback Scale$165 a month
- AI Receptionist Scale$319 a month
In their own words
Gimiq
Gimiq is an AI helpdesk for customer inquiries across chat, email, and phone calls. Its AI support agent can respond across chat, email, and messaging, take actions in connected systems, and escalate with context. A call agent handles inbound and outbound calls, with warm transfers, live transcription, and automatic summaries. The helpdesk includes omnichannel ticketing, a shared inbox, SLA policies, automations, collision detection, and an AI copilot. Listed channels include website live chat, in-app messaging, email, WhatsApp Business, SMS, Slack Connect, Facebook Messenger, and Instagram DMs. Integrations include Shopify, HubSpot, Salesforce, Jira, Stripe, PayPal, and Twilio, among others. Its REST API supports read and write access to conversations, contacts, tickets, macros, and knowledge base articles. Webhooks cover conversation, ticket, escalation, and AI-action events. Gimiq also lists importers for Zendesk, Zoho, Freshdesk, Intercom, and CSV. The free plan supports up to 3 agents and 250 tickets per month. Startup costs $228 a year per agent, billed annually; the Enterprise plan is listed at $69 a year.
LimeCall
LimeCall combines an AI receptionist, website callback service, and business phone workspace for customer calls, texts, lead routing, and follow-up. The AI receptionist can answer calls 24/7, qualify callers, book appointments, and transfer calls; AI plans list 40+ voices and support 30+ languages. Website Callback plans count a callback only when a lead and human team member connect for more than 10 seconds, excluding failed, unanswered, and spam calls. A callback widget can be installed on a website with a script tag. LimeCall lists 50+ integrations, including HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive, and offers a REST API and webhooks on Pro plans and above. It supports Android, iOS, web, and API access. Plans are billed yearly: Virtual Phone Starter is $7.50 a month; Website Callback Starter is $24 a month; AI Receptionist Starter is $47 a month; and listed plans extend to AI Receptionist Scale at $319 a month. There is no free plan, but a 14-day trial is available.