| Price from | €790/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Video Customer Support Software | 8.2 (#8) | 7.0 (#24) |
| Company | giosg says it was founded in Helsinki, Finland, in 2011 and describes itself as a SaaS company with global operations. | ViiBE says it was acquired by Praxedo in April 2023; the site publisher is Praxedo, registered in Paris, France. |
| Headquarters | Helsinki, Finland | Paris, France |
| Integrations | giosg lists Salesforce, Genesys, HubSpot, Pipedrive, Shopify, WhatsApp, Messenger, and other integrations, and says it provides open APIs for custom integrations. | The maker lists Zendesk, Praxedo, SAP, Salesforce, Infor, Outlook Email, IBM Maximo, and Microsoft Dynamics as integrations. |
| Product | giosg is a B2B platform for customer support, sales, marketing, and customer engagement, combining AI agents with live communication and digital engagement tools. | ViiBE provides remote visual support for field operations, connecting customers, field workers, and remote experts through video calls and reports. |
| Security | giosg states that it is GDPR compliant and ISO/IEC 27001:2022 certified, with customer data stored on servers in the EU. | The maker says data transfer is encrypted in TLS and describes role-based access for managing teams and data visibility. |
