GitBook vs KnowledgeBase.com
GitBook
gitbook.com
KnowledgeBase.com
knowledgebase.comSide by side
| Figure | GitBook | KnowledgeBase.com |
|---|---|---|
| Price from | $65/mo | $4.08/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Knowledge base software | 9.1 (#5) | 8.2 (#59) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Covina, California, USA | Boston, Massachusetts, United States |
| Integrations | Built-in integrations include GitHub, GitLab, Slack, Intercom, analytics services, authentication providers, feature-flag tools, and support tools. | The site describes integrations with LiveChat and Google Analytics; the LiveChat integration lets agents access and share help articles in the chat app. |
| Paid from | 65 | 49 |
| Support | GitBook provides product support through [email protected] and offers sales contact and demos. | The pricing page lists 24/7 live chat support and a help center with guides and manuals. |
Plans
KnowledgeBase.com
- KnowledgeBase$59 a month
- KnowledgeBase for NonprofitsFree
- Annual$49 a year
- Monthly$59 a month
In their own words
GitBook
GitBook is a documentation platform for teams creating, reviewing, and publishing branded documentation websites. Content can be written in a block-based visual editor or Markdown, organized through branch-based review, or synchronized with GitHub and GitLab. Published sites support custom domains, responsive layouts, SEO, preview deployments, and site variants. GitBook Agent can surface documentation gaps, draft updates, and review changes, while GitBook Assistant answers questions using documentation and connected sources. Teams can set tiered permissions and restrict documentation to authenticated users. The Free plan is free, includes one user, and limits GitBook Agent to 10 messages per week. Premium is $65 a month billed per site annually, plus $12 per user/month; Ultimate is $249 a month billed per site annually, plus $12 per user/month. Annual billing includes two months free, and a 14-day trial is available. Published documentation traffic is not limited.
KnowledgeBase.com
KnowledgeBase.com has no write-up on Specifiction yet; its figures are above.