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KnowledgeBase.com

knowledgebase.com

From $4.08/mo Free plan Web
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Spec score 8.2 #59 of 138 in Knowledge base software

Spec sheet

Purpose
KnowledgeBase provides knowledge base software for customer self-service help centers and support teams.Read 11 Oct 2026 · knowledgebase.com
Publishing audience
bothRead 20 Sep 2026 · knowledgebase.com
Free plan
NoRead 20 Sep 2026 · knowledgebase.com
Paid from
49Read 20 Sep 2026 · knowledgebase.com
Integrations
The site describes integrations with LiveChat and Google Analytics; the LiveChat integration lets agents access and share help articles in the chat app.Read 11 Oct 2026 · knowledgebase.com
Support
The pricing page lists 24/7 live chat support and a help center with guides and manuals.Read 11 Oct 2026 · knowledgebase.com
Headquarters
Boston, Massachusetts, United StatesRead 28 Sep 2026 · knowledgebase.com
AI answers
QuickAnswer gives customers tailored answers to queries without requiring them to scroll through an article.Read 11 Oct 2026 · knowledgebase.com
AI content
The product can generate articles, titles, and keywords with AI.Read 11 Oct 2026 · knowledgebase.com
Analytics
KnowledgeBase offers reports and insights, article ratings, and Google Analytics integration.Read 11 Oct 2026 · knowledgebase.com
Content analytics
YesRead 20 Sep 2026 · knowledgebase.com
Content controls
Articles can be organized and designated for public or internal use.Read 11 Oct 2026 · knowledgebase.com
Custom domain
YesRead 20 Sep 2026 · knowledgebase.com
Customization
Help centers can be customized with branding, a custom domain, password protection, colors, images, a favicon, language, and URL settings.Read 11 Oct 2026 · knowledgebase.com
Intended customers
The pricing page describes the product as ideal for small and medium companies.Read 11 Oct 2026 · knowledgebase.com
Mobile support
The product page describes its design as mobile-friendly so customers can find answers while on the go.Read 11 Oct 2026 · knowledgebase.com
Plan limits
The standard subscription has one pricing plan with all functionalities, unlimited seats and articles, while additional knowledge bases are paid add-ons.Read 11 Oct 2026 · knowledgebase.com
Privacy and data processing
Text says it may act as a data processor when handling client personal data and that its services are not intended for sensitive personal data unless separately agreed in writing under an applicable BAA.Read 11 Oct 2026 · knowledgebase.com
Workspaces
The product supports managing multiple knowledge bases, and the pricing plan includes one knowledge base with additional ones available for purchase.Read 11 Oct 2026 · knowledgebase.com

Plans and prices

KnowledgeBase $59 a month billed monthly 1 knowledge base · Unlimited articles · Unlimited seats Read 20 Sep 2026 · knowledgebase.com
KnowledgeBase for Nonprofits Free Free for eligible nonprofits under the nonprofit program Registered nonprofits must apply and meet program requirements; some organization types are ineligible Read 11 Oct 2026 · knowledgebase.com
Annual $49 a year Annual 1 knowledge base · Unlimited articles · Unlimited seats · Additional knowledge bases for $21.99 Read 11 Oct 2026 · knowledgebase.com
Monthly $59 a month Monthly 1 knowledge base · Unlimited articles · Unlimited seats · Additional knowledge bases from $24.99 Read 11 Oct 2026 · knowledgebase.com

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