GitBook vs Knowmax
GitBook
gitbook.com
Knowmax
knowmax.aiSide by side
| Figure | GitBook | Knowmax |
|---|---|---|
| Price from | $65/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Knowledge base software | 9.1 (#5) | 7.3 (#121) |
| Spec score · AI Knowledge Base Software | 8.8 (#4) | 7.0 (#30) |
| Publishing audience | both | The maker describes Knowmax as an enterprise-grade omnichannel knowledge management platform for consistent customer experience. |
| Headquarters | Covina, California, USA | Gurugram, India |
| Integrations | Built-in integrations include GitHub, GitLab, Slack, Intercom, analytics services, authentication providers, feature-flag tools, and support tools. | The integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension. |
| Product | GitBook is a collaborative, AI-native documentation platform for creating, reviewing, and publishing branded documentation websites. | Knowmax describes itself as an AI guided knowledge management platform for CX teams. |
| Security | GitBook's Trust Center lists SOC 2 Type II and ISO 27001:2022 compliance. | Knowmax’s security page describes GDPR alignment, SOC 2 Type II certification, and ISO 27001. |
| Support | GitBook provides product support through [email protected] and offers sales contact and demos. | Knowmax lists [email protected] for support inquiries. |
Plans
In their own words
GitBook
GitBook is a documentation platform for teams creating, reviewing, and publishing branded documentation websites. Content can be written in a block-based visual editor or Markdown, organized through branch-based review, or synchronized with GitHub and GitLab. Published sites support custom domains, responsive layouts, SEO, preview deployments, and site variants. GitBook Agent can surface documentation gaps, draft updates, and review changes, while GitBook Assistant answers questions using documentation and connected sources. Teams can set tiered permissions and restrict documentation to authenticated users. The Free plan is free, includes one user, and limits GitBook Agent to 10 messages per week. Premium is $65 a month billed per site annually, plus $12 per user/month; Ultimate is $249 a month billed per site annually, plus $12 per user/month. Annual billing includes two months free, and a 14-day trial is available. Published documentation traffic is not limited.