Knowmax

Spec sheet

Product

Knowmax describes itself as an AI guided knowledge management platform for CX teams.Read 8 Oct 2026 · knowmax.ai

Audience

The maker describes Knowmax as an enterprise-grade omnichannel knowledge management platform for consistent customer experience.Read 8 Oct 2026 · knowmax.ai

Integrations

The integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension.Read 8 Oct 2026 · knowmax.ai

Security

Knowmax’s security page describes GDPR alignment, SOC 2 Type II certification, and ISO 27001.Read 8 Oct 2026 · knowmax.ai

Support

Knowmax lists [email protected] for support inquiries.Read 8 Oct 2026 · knowmax.ai

Headquarters

Gurugram, IndiaRead 28 Sep 2026 · knowmax.ai

Company

Knowmax is described as a brainchild of KocharTech.Read 8 Oct 2026 · knowmax.ai

AI

The maker describes AI-assisted knowledge and decision trees for CX workflows.Read 8 Oct 2026 · knowmax.ai

Channels

Knowmax describes integrations for helpdesks, CRMs, chatbots, social media, websites, and mobile apps.Read 8 Oct 2026 · knowmax.ai

Healthcare privacy

The security page also describes safeguards for handling protected health information in line with HIPAA.Read 8 Oct 2026 · knowmax.ai

Knowledge tools

The platform offers a knowledge base, no-code cognitive decision trees, visual guides, and learning management tools.Read 8 Oct 2026 · knowmax.ai

Self-service

Its omnichannel knowledge base can distribute self-help guides across digital channels.Read 8 Oct 2026 · knowmax.ai

Plans and prices

Every Knowmax plan and price →

Where Specifiction places it

• AI Knowledge Base Software#30 of 367.0
• Knowledge base software#121 of 1387.3