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Knowmax vs ProProfs Knowledge Base

Knowmax

knowmax.ai

ProProfs Knowledge Base

proprofskb.com

Side by side

FigureKnowmaxProProfs Knowledge Base
Price from—$0.99/mo
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
Windows—Yes
iOS—Yes
Android—Yes
APIYesYes
Plans published110
Spec score · AI Knowledge Base Software7.0 (#30)8.9 (#3)
Spec score · Knowledge base software7.3 (#121)9.5 (#1)
AudienceThe maker describes Knowmax as an enterprise-grade omnichannel knowledge management platform for consistent customer experience.both
IntegrationsThe integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
SupportKnowmax lists [email protected] for support inquiries.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.

Plans

Knowmax

  • EnterprisePriced on request

Knowmax pricing →

ProProfs Knowledge Base

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month
  • Business (Smarter Employee Learning Suite)$1.99 a month
  • Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
  • FREE PLANFree
  • Smarter Employee Suite$499 a month

ProProfs Knowledge Base pricing →

In their own words

Knowmax

Knowmax has no write-up on Specifiction yet; its figures are above.

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ProProfs Knowledge Base

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.

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