Gladly vs ProxyLink
| Gladly | ProxyLink | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $100,079/mo | |
| Platforms | api, Web | Web |
| API access | Yes | |
| SLA management | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Free plan | No | |
| Paid from | 79 /mo | |
| AI resolution model | autonomous | |
| Ticketing workflows | Yes | |
| Routing automation | Yes | |
| Agent assistance | No | |
| Channels supported | ChatGPT, Claude | |
| Knowledge base | Yes |
Listed together in Best AI Customer Service Software