Tech riderRev. 8 Oct 2026
- 1Runs onWeb
- 2Costsfree trial · paid from $100,079/mo
- 3AI resolution modelautonomous
- 4Ticketing workflowsYes
- 5Routing automationYes
- 6Agent assistanceNo
- 7Channels supportedChatGPT, Claude
- 8Knowledge baseYes
8 lines stated Written from the maker's own pages: theproxylink.com
Overview
ProxyLink is ranked #15 of 41 in AI customer service software on Specifiction. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $100,079/mo.
ProxyLink plans and pricing
All plansTier 1 / Standardized Templates $100,079/mo $1,000 one-time per platform, then $79/month ChatGPT or Claude deployment · ongoing usage theproxylink.com · 8 Oct 2026
Tier 2 / Custom Custom pricing, scoped to your volume; priced on API usage volume and the nature of tickets resolved Full service · 24/7 dedicated customer support · dedicated implementation engineer theproxylink.com · 8 Oct 2026
Compared on AI customer service software
- Free plan
- Notheproxylink.com
- Paid from
- $79/motheproxylink.com
- AI resolution model
- autonomoustheproxylink.com
- Ticketing workflows
- Yestheproxylink.com
- Routing automation
- Yestheproxylink.com
- Agent assistance
- Notheproxylink.com
- Channels supported
- ChatGPT, Claudetheproxylink.com
- Knowledge base
- Yestheproxylink.com
Facts
- Product
- ProxyLink provides a no-code environment to build, ship, and govern customer experiences inside ChatGPT and Claude.theproxylink.com · 8 Oct 2026
- Launch
- ProxyLink hosts and manages a business’s ChatGPT plugin or Claude connector, or adds support management to one the business already runs.theproxylink.com · 8 Oct 2026
- Analytics
- The product offers performance insights, analytics, knowledge-gap detection, and sales conversion information from conversations.theproxylink.com · 8 Oct 2026
- Tools
- Plans include connections to customer-owned tools and resources such as CRMs, calendars, and email, plus custom tools and support ticket types.theproxylink.com · 8 Oct 2026
- Customer support use
- The customer-support offering describes order lookups, returns, and account actions through scoped tools made available to ChatGPT and Claude.theproxylink.com · 8 Oct 2026
- Security
- The customer-support page states that tool access is scoped and permissioned, data is encrypted in transit and at rest, and every interaction is logged and auditable.theproxylink.com · 8 Oct 2026
- Integration approach
- Businesses with an existing ChatGPT plugin or Claude connector can add ProxyLink as an MCP tool; ProxyLink also offers to build and launch one integrated with the existing stack.theproxylink.com · 8 Oct 2026
- Trial
- The get-started page states that Standard plans have a 14-day free trial.theproxylink.com · 8 Oct 2026
- Standard plan audience
- The standardized-template tier is described as best for small and medium-sized businesses that want to launch fast.theproxylink.com · 8 Oct 2026
- Custom plan audience
- The custom tier is described as best for companies needing deep integration with their existing tech stack.theproxylink.com · 8 Oct 2026
- Support
- 24/7 dedicated customer support is listed as a custom-tier-only inclusion.theproxylink.com · 8 Oct 2026
Best ProxyLink alternatives
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Where it ranks on Specifiction
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Sources
- theproxylink.com· checked 8 Oct 2026
- theproxylink.com/pricing· checked 8 Oct 2026
- theproxylink.com/industry-verticals/customer-support· checked 8 Oct 2026
- theproxylink.com/get-started· checked 8 Oct 2026