Glassbox vs LivePerson Analytics Studio
Glassbox
glassbox.comLivePerson Analytics Studio
liveperson.comSide by side
| Figure | Glassbox | LivePerson Analytics Studio |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Customer Experience Analytics Software | 7.7 (#11) | 6.1 (#25) |
| Founded | 2010 | 1995 |
Plans
Glassbox
- Marketing/BusinessPriced on request
- ProductPriced on request
- Production OperationPriced on request
LivePerson Analytics Studio
- BronzePriced on request
- SilverPriced on request
- GoldPriced on request
In their own words
Glassbox
Glassbox captures and analyzes digital interactions across websites and mobile apps. Session recordings automatically collect user interactions and technical events, then provide video-like replays. Analytics cover customer journeys, mobile apps, performance, products, funnels, struggles and errors, and interaction maps. Rage-click detection identifies repeated clicks, while mobile capture covers app experiences. Insights Assistant can summarize sessions and search by parameters. Tagless capture is intended to reduce configuration work and can import tags from existing tools. Named integrations include Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target, and Optimizely. Deployment options include single-tenant AWS or Azure, multi-tenant cloud, and on-premises. Sensitive data is masked by default. Role-based controls, audit logs, and SSO with multifactor authentication are listed. Plans are priced on request.
LivePerson Analytics Studio
LivePerson Analytics Studio has no write-up on Specifiction yet; its figures are above.