GlitchTip vs RootCause
GlitchTip
glitchtip.comRootCause
therootcause.ioSide by side
| Figure | GlitchTip | RootCause |
|---|---|---|
| Price from | $15/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Error Monitoring Software | 8.3 (#9) | 7.7 (#21) |
| Deployment | GlitchTip can run with Docker Compose or Kubernetes Helm, and the installation guide also lists managed deployment options. | The Business and Enterprise plans list on-premises availability and a Docker image. |
| Headquarters | New York, United States | Stockholm, Sweden |
| Integrations | The maker documents verified integrations with GitLab Error Tracking and Grafana data sources. | The feature tour lists Jira, GitHub, and Slack integrations, with email or Slack notifications for errors. |
| Security | The hosted architecture page states that data transmission requires TLS 1.2 or later and stored data is encrypted at rest. | The privacy policy says the website and service use SSL with 256-bit encryption and that direct server access uses two-factor authentication. |
| Support | The Medium tier includes priority email and live chat support, while Large includes development support and prioritization. | Commercial plans include community forum support; Startup and Business list Premium Support, while Enterprise lists Email Support. |
Plans
RootCause
- Startup$99 a month
- Business (on-premises)$199 a month
- Enterprise (on-premises)$699 a month
In their own words
RootCause
RootCause has no write-up on Specifiction yet; its figures are above.