Global Site Management vs Sunbird dcTrack

Global Site Management (GSM) is data center infrastructure management software for operations, capacity planning and risk mitigation. Its listed tools cover hardware discovery, real-time power and environmental data, energy analysis, outlet control and power gear configuration. Planning features include capacity modeling, failure detection and alerts, device failure impact assessment, and measurements for custom groups. Asset management includes inventory, reservations, movement audits, documents, warranty management, CSV import and work orders. Norlinx says GSM connects IT and facility equipment—including PDUs, sensors, servers, switches and storage—using common protocols such as SNMP, JSON, BACnet and Modbus, and can accommodate others. The comparison also lists Microsoft Visio integration for floor plans and devices; GSMintegrate describes trouble-ticket connections such as Remedy. GSM is deployed on-premises. Listed requirements include 64-bit Windows, 8 GB available RAM, Microsoft SQL Server and Microsoft Visio Professional. The free GSMpowerlite plan is intended for smaller data centers and pilot programs; trials are generally free and last 30 days.

Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional connections with systems such as ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 also adds circular updates, filtering improvements, and inherited field mappings for child classes. Access controls include granular role-based permissions and audit logs; identity support includes SAML 2.0, LDAP, and Active Directory. dcTrack offers hosted SaaS and on-premises virtual server deployment, with VMware, Hyper-V, Linux KVM, and AWS listed as platform options. Its mobile-friendly HTML5 interface works in mobile browsers without a thick client. The listed subscription is $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.