GLPI vs Itamite
GLPI
glpi-project.orgItamite
itamite.comSide by side
| Figure | GLPI | Itamite |
|---|---|---|
| Price from | €19/mo | €14.42/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 13 | 4 |
| Spec score · IT Asset Management Software | 9.3 (#2) | 8.3 (#33) |
| Spec score · IT Asset Management - Enterprise Software | 9.1 (#1) | 8.4 (#6) |
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | REST API and webhooks are included in all plans, with plan-specific rate limits and documented OpenAPI 3.0 support. |
| Free plan | Yes | No |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Native integrations listed include Slack, Teams, Jira, ServiceNow, Splunk, Sentinel and Elastic; the API page also describes Discord, Mattermost, Rocket.Chat and generic webhooks. |
| Inventory | The feature set inventories computers, monitors, software, network equipment, data-center equipment, PDUs, cables, SIM cards and consumables. | The inventory page says the agent collects more than 50 data points per asset and updates them every 15 minutes. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
Itamite
- Business€173 a year
- Professional€269 a year
- Enterprise€403 a year
- Sovereign / On-premPriced on request
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.