GLPI vs Ivanti Neurons CMDB
GLPI
glpi-project.org
Ivanti Neurons CMDB
ivanti.comSide by side
| Figure | GLPI | Ivanti Neurons CMDB |
|---|---|---|
| Price from | €19/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 13 | 1 |
| Spec score · Configuration Management Database | 9.1 (#2) | 7.0 (#28) |
| Spec score · CMDB Software | 9.0 (#3) | 7.1 (#33) |
| ITSM workflows | The product includes problem and change management, planning, recurring tickets, statistics, and custom forms. | Configuration item data is surfaced across Change, Incident, Problem and Service Mapping workflows. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Ivanti Neurons CMDB provides a system of record that combines configuration data, live discovery data and IT asset management context. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | The Ivanti Neurons Platform lists centralized authentication, automatically enabled multi-factor authentication, single sign-on support, role-based access control, auditing and telemetry. |
| Support | The download page says partners can provide configuration and customization support plus L1 and L2 support. | The product page links to Ivanti Community for its knowledge base, product forums and documentation. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
Ivanti Neurons CMDB
Ivanti Neurons CMDB has no write-up on Specifiction yet; its figures are above.