GLPI vs Ralph
GLPI
glpi-project.orgRalph
github.comSide by side
| Figure | GLPI | Ralph |
|---|---|---|
| Price from | €19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 13 | 1 |
| Spec score · CMDB Software | 9.0 (#3) | 7.9 (#20) |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Ralph is an asset management, DCIM and CMDB system for data centers and back offices. |
| Self-hosting | Self-hosted deployments support Apache, Nginx, Lighttpd or IIS with PHP and MySQL or MariaDB. | The installation guide provides Ubuntu packages and an experimental Docker Compose installation. |
| Support | The download page says partners can provide configuration and customization support plus L1 and L2 support. | The maintainers say they publish source under a “Sources only” model without guarantees and do not guarantee issue responses or pull request support; they point users seeking commercial support to the community forum. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
Ralph
Ralph is free, open-source software for asset management, data center infrastructure management, and configuration management databases in data centers and back offices. It records hardware purchases, ownership, and asset lifecycles through flexible workflow flows, and includes data center visualization, service mapping, and discovery imports. Ralph can be self-hosted on premises and exposes a REST-style web API for querying and populating its database. API resources support GET, POST, PUT, PATCH, and DELETE, using an automatically generated personal token in the Authorization header. Cloud synchronization supports OpenStack Ocata, with documentation for providers such as AWS. LDAP or Active Directory authentication can be enabled. Ralph is distributed under the Apache 2.0 license and costs nothing. Production Debian packages target Ubuntu 18.04 Bionic on AMD64; Docker Compose installation is experimental. The maintainers provide source without guarantees for issue responses or pull-request support and direct commercial-support seekers to the community forum.