GLPI vs ServiceFLX ITAM
GLPI
glpi-project.orgServiceFLX ITAM
serviceflx.comSide by side
| Figure | GLPI | ServiceFLX ITAM |
|---|---|---|
| Price from | €19/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 13 | 5 |
| Spec score · IT Asset Management Software | 9.3 (#2) | 8.3 (#32) |
| Free plan | Yes | No |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Listed integrations include Active Directory, Azure, AWS, SAP ERP, Datadog, Jira, ServiceNow, Microsoft 365, Intune, JAMF, REST and GraphQL APIs, and webhooks. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | ServiceFLX ITAM tracks, manages, monitors, and optimizes IT and non-IT assets from procurement through retirement. |
| Trial | The public-cloud offer has a 45-day trial with no obligation and no credit card required. | The ITAM page offers a Start Free Trial option; the opened page does not state the trial duration. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
ServiceFLX ITAM
- Starter$49 a month
- Growth$99 a month
- EnterprisePrice not published
- MSP EditionPrice not published
- CustomPrice not published
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
ServiceFLX ITAM
ServiceFLX ITAM has no write-up on Specifiction yet; its figures are above.