Gmelius vs Loop Email
Gmelius
gmelius.comLoop Email
intheloop.ioSide by side
| Figure | Gmelius | Loop Email |
|---|---|---|
| Price from | $19/mo | $18.75/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Shared Inbox Software | 9.0 (#5) | 8.4 (#8) |
| Collaboration | Gmelius offers shared Gmail inboxes and labels, shared drafts, email notes and mentions, delegation, templates, and analytics. | Teams can assign conversation owners, mention teammates, use direct messages, and chat privately on email threads. |
| Headquarters | Geneva, Switzerland | Ljubljana, Slovenia |
| Product | Gmelius is a Gmail-native platform for building and running AI agents that handle defined team jobs across connected tools. | Loop is a team email and customer operations platform with shared inboxes for managing customer and internal conversations. |
| Security | The security page says Gmelius uses Google OAuth and encrypts data in transit and at rest; it also states email content is not stored. | Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing. |
| Support | Gmelius offers a free 30-minute onboarding call and describes customized onboarding and account configuration assistance for teams. | Starter and Pro list in-app support, while Enterprise lists dedicated support; the site also links to a help center and offers demos. |
| Trial | The pricing page says sign-up provides access to the Growth plan for seven days, after which users can select a paid plan or the account is suspended. | The 14-day free trial does not require credit card information and charges begin only after subscribing to a paid plan. |
Plans
Gmelius
- Meli$19 a month
- Growth$25 a month
- Pro$40 a month
- EnterprisePriced on request
- Meli$228 a year
- Growth$300 a year
- Pro$480 a year
In their own words
Gmelius
Gmelius is a Gmail-native platform for creating AI agents that carry out defined team jobs across connected tools. Users describe an agent’s task in plain language, choose the inbox it monitors, connect tools, and decide which actions need approval, without writing code. Meli, described as an AI Chief of Staff, supplies agents with context about a team’s clients, history, and priorities. Gmelius also provides shared Gmail inboxes and labels, shared drafts, email notes and mentions, delegation, templates, analytics, calendar tools, and scheduled sending. Listed integrations include Google Groups, Google Workspace Admin, Meet, Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make, and Relay.app. The Gmail extension supports Chrome, Microsoft Edge, Brave, and Opera; listed platforms also include Android, iOS, API, and web. There is no free plan, but a seven-day trial gives access to Growth; afterward, users must choose a paid plan or the account is suspended. Prices start at $19/user/mo (annual).
Loop Email
Loop Email is a team email and customer operations platform built around shared inboxes for customer and internal conversations. Teams can assign conversation owners, mention colleagues, send direct messages, and chat privately on email threads. Shared and personal rules automate inbox workflows; other response tools include SLA reminders, notifications, shared templates, collision detection, and round-robin or workload assignment. Loop connects to Gmail, Outlook, Exchange, and IMAP, and provides customizable, automated reports with team productivity metrics. It runs on Android, iOS, macOS, web, and Windows. Starter costs $18.75 a month, billed monthly per user, with a minimum of three users and three shared inboxes. Pro costs $375 a month, billed monthly per user, with a minimum of 10 users and 10 shared inboxes. The 14-day free trial requires no credit card, and charges begin only after subscribing to a paid plan. The provider is identified as Nito d.o.o.