Gmelius vs Shared Inbox by Canary
Gmelius
gmelius.comShared Inbox by Canary
shared-inbox.aiSide by side
| Figure | Gmelius | Shared Inbox by Canary |
|---|---|---|
| Price from | $19/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 6 |
| Spec score · Email Collaboration Software | 9.0 (#4) | 7.8 (#16) |
| Spec score · Shared Inbox Software | 9.0 (#5) | 8.0 (#13) |
| Company | The legal hub identifies the company as Gmelius SA (Gmelius Ltd), a Swiss-registered corporation, and lists its address in Meyrin, Geneva, Switzerland. | The About page says Shared Inbox by Canary began as a solution to the Canary Mail team's internal email collaboration needs. |
| Integrations | Listed integrations include Google Groups, Google Workspace Admin, Meet, Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make, and Relay.app. | The pricing page includes Lite integrations in Business and Advanced integrations in Scale but does not name the integrated services. |
| Product | Gmelius is a Gmail-native platform for building and running AI agents that handle defined team jobs across connected tools. | Shared Inbox by Canary is a collaborative team inbox built to help teams organize and respond to email together. |
| Security | The security page says Gmelius uses Google OAuth and encrypts data in transit and at rest; it also states email content is not stored. | The privacy policy says data is encrypted in transit with TLS and at rest with AES, with role-based access controls and regular security audits. |
| Support | Gmelius offers a free 30-minute onboarding call and describes customized onboarding and account configuration assistance for teams. | The Scale plan includes priority support, and the site offers a personalized demo session. |
Plans
Gmelius
- Meli$19 a month
- Growth$25 a month
- Pro$40 a month
- EnterprisePriced on request
- Meli$228 a year
- Growth$300 a year
- Pro$480 a year
Shared Inbox by Canary
- Starter$10 a month
- Business$20 a month
- Scale$30 a month
- Starter$10 a month
- Business$20 a month
- Scale$30 a month
In their own words
Gmelius
Gmelius is a Gmail-native platform for creating AI agents that carry out defined team jobs across connected tools. Users describe an agent’s task in plain language, choose the inbox it monitors, connect tools, and decide which actions need approval, without writing code. Meli, described as an AI Chief of Staff, supplies agents with context about a team’s clients, history, and priorities. Gmelius also provides shared Gmail inboxes and labels, shared drafts, email notes and mentions, delegation, templates, analytics, calendar tools, and scheduled sending. Listed integrations include Google Groups, Google Workspace Admin, Meet, Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make, and Relay.app. The Gmail extension supports Chrome, Microsoft Edge, Brave, and Opera; listed platforms also include Android, iOS, API, and web. There is no free plan, but a seven-day trial gives access to Growth; afterward, users must choose a paid plan or the account is suspended. Prices start at $19/user/mo (annual).
Shared Inbox by Canary
Shared Inbox by Canary is a collaborative team inbox for organizing and responding to email together. Teams can assign messages and track conversation status, while AI can route incoming messages to the appropriate teammate based on their subject. The AI can also answer repeated questions using uploaded help documents and send follow-ups automatically. Other features include shared templates, internal chat and mentions, ticket status and assignment, issue tagging, thread merging, search, analytics and CSAT. Email connections include Gmail, Microsoft 365 and IMAP. The service is available on iOS, macOS, web and Windows. Starter costs $10 a month billed monthly and includes one shared inbox, a built-in helpdesk, assignment and status tools, and an AI chatbot with up to 100 training materials and responses. Business is $20 a month billed monthly; Scale is $30 a month billed monthly. The site lists a 14-day trial and no free plan. Canary says data is stored on its servers in Germany and encrypted in transit and at rest; it says user data is not used to train generalized AI models.