Go4whatsup vs WA Desk
Go4whatsup
go4whatsup.com
WA Desk
wadesk.coSide by side
| Figure | Go4whatsup | WA Desk |
|---|---|---|
| Price from | $39/mo | ₹1,499/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · WhatsApp Customer Service Software | 8.4 (#10) | 7.3 (#27) |
| Compliance | The maker lists GDPR, India DPDP, and UAE PDPL compliance, while SOC 2 Type II is in progress and ISO 27001 is on its roadmap. | The security page displays ISO 27001, ISO 27701, ISO 27018, and AICPA SOC compliance badges. |
| Headquarters | Indore, India | Noida, Uttar Pradesh, India |
| Mobile apps | The Go4bizz CRM mobile app for the same Go4whatsup account is available for iOS 14.0 or later and Android 7.0 or later. | Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts. |
| Product | Go4whatsup is an AI-powered WhatsApp CRM built on the official WhatsApp Business API, with a shared inbox for customer chats, orders, and tickets. | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. |
| Security | The security page describes AES-256 encryption at rest, TLS 1.2+ in transit, SSO/SAML, role-based access, and required two-factor authentication for admins. | The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure. |
| Support | The contact page says sales queries are usually answered within four business hours and technical or support requests within one business day. | The site lists sales, support, and demo contact options, and Growth includes priority support. |
Plans
In their own words
Go4whatsup
Go4whatsup is an AI-powered WhatsApp CRM for teams handling customer conversations, orders, and tickets through the official WhatsApp Business API. Its shared inbox supports routing and assignment, round-robin distribution, shift rules, role permissions, and boards for different workflows. AI tools can reply to routine questions, draft agent responses and campaign copy, and translate conversations in both directions across 100+ languages. Teams can use Meta click-to-WhatsApp ads and lead forms, attribute lead sources, and send broadcasts with number checks and delivery and response analytics. The product also supports WhatsApp Business voice calling through the official Calling API, routing calls into the team inbox. Commerce and automation features include catalog shopping, in-chat orders and payment links, no-code flows, and refill or renewal reminders. The maker lists two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog. A free plan is available; Standard costs $39/month, with Meta per-conversation charges billed separately at cost.