Go4whatsup
go4whatsup.com
What it is
Go4whatsup is an AI-powered WhatsApp CRM for teams handling customer conversations, orders, and tickets through the official WhatsApp Business API. Its shared inbox supports routing and assignment, round-robin distribution, shift rules, role permissions, and boards for different workflows. AI tools can reply to routine questions, draft agent responses and campaign copy, and translate conversations in both directions across 100+ languages. Teams can use Meta click-to-WhatsApp ads and lead forms, attribute lead sources, and send broadcasts with number checks and delivery and response analytics. The product also supports WhatsApp Business voice calling through the official Calling API, routing calls into the team inbox. Commerce and automation features include catalog shopping, in-chat orders and payment links, no-code flows, and refill or renewal reminders. The maker lists two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog. A free plan is available; Standard costs $39/month, with Meta per-conversation charges billed separately at cost.
Spec sheet
- Product
- Go4whatsup is an AI-powered WhatsApp CRM built on the official WhatsApp Business API, with a shared inbox for customer chats, orders, and tickets.Read 8 Oct 2026 · go4whatsup.com
- Integrations
- The maker lists native two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog.Read 8 Oct 2026 · go4whatsup.com
- Mobile apps
- The Go4bizz CRM mobile app for the same Go4whatsup account is available for iOS 14.0 or later and Android 7.0 or later.Read 8 Oct 2026 · go4whatsup.com
- Security
- The security page describes AES-256 encryption at rest, TLS 1.2+ in transit, SSO/SAML, role-based access, and required two-factor authentication for admins.Read 8 Oct 2026 · go4whatsup.com
- Compliance
- The maker lists GDPR, India DPDP, and UAE PDPL compliance, while SOC 2 Type II is in progress and ISO 27001 is on its roadmap.Read 8 Oct 2026 · go4whatsup.com
- Support
- The contact page says sales queries are usually answered within four business hours and technical or support requests within one business day.Read 8 Oct 2026 · go4whatsup.com
- Headquarters
- Indore, IndiaRead 23 Sep 2026 · go4whatsup.com
- Founded
- 2023Read 23 Sep 2026 · go4whatsup.com
- AI and translation
- Its AI can auto-reply to routine questions, draft agent replies, write campaign copy, and translate conversations in both directions across 100+ languages.Read 8 Oct 2026 · go4whatsup.com
- Campaigns and ads
- The platform supports Meta click-to-WhatsApp ads, lead forms, source attribution, and broadcasts with number checking and delivery and response analytics.Read 8 Oct 2026 · go4whatsup.com
- Commerce and automation
- Features include WhatsApp catalog shopping, in-chat ordering and payment links, no-code automation flows, and refill or renewal reminders.Read 8 Oct 2026 · go4whatsup.com
- Data residency
- The maker says customer data is hosted on AWS in Mumbai or Singapore, with UAE hosting available on request for Enterprise customers.Read 8 Oct 2026 · go4whatsup.com
- Messaging charges
- Meta per-conversation charges pass through at cost as a separate line item.Read 8 Oct 2026 · go4whatsup.com
- Team workflows
- The team inbox supports routing and assignment, round-robin distribution, shift rules, role permissions, and boards for different workflows.Read 8 Oct 2026 · go4whatsup.com
- Voice calling
- Go4whatsup says it supports inbound and outbound WhatsApp Business voice calling through the official Calling API, with calls routed into the team inbox.Read 8 Oct 2026 · go4whatsup.com
Plans and prices
Strong points and limits
Strong points
- Free plan available
- Shared inbox includes routing and team workflows
- AI translation across 100+ languages
- Supports WhatsApp Business voice calling
- Connectors include Shopify, Salesforce, and HubSpot
Limits
- Meta conversation charges are billed separately
- Enterprise pricing is custom-quoted
- Enterprise plan is for teams over 50 agents
Who it suits
It suits teams managing customer chats, orders, and support tickets through WhatsApp. Businesses using the free or Standard plan should account for separate Meta conversation charges.
Verdict
Go4whatsup brings WhatsApp support, campaign, voice, and commerce workflows into a team CRM. The free plan is an entry point, but messaging charges remain separate from plan pricing.
Where Specifiction places it
- WhatsApp Customer Service Software#10 of 348.4