Deskwoot vs Go4whatsup
Deskwoot
deskwoot.com
Go4whatsup
go4whatsup.comSide by side
| Figure | Deskwoot | Go4whatsup |
|---|---|---|
| Price from | $3.20/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Customer Service Software | 9.1 (#2) | 8.4 (#10) |
| Headquarters | Cheyenne, Wyoming, United States | Indore, India |
| Integrations | Official integration listings include Shopify, Stripe, WooCommerce, Slack, WordPress, Easypost and Zapier, with Zapier connecting more than 7,000 apps. | The maker lists native two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog. |
| Product | Deskwoot combines a customer support inbox, AI bot, AI Copilot, help center, and automation in one platform. | Go4whatsup is an AI-powered WhatsApp CRM built on the official WhatsApp Business API, with a shared inbox for customer chats, orders, and tickets. |
| Security | Deskwoot says customer data is hosted in the EU and describes TLS encryption in transit, encryption at rest, malware scanning, and tenant-isolated file storage. | The security page describes AES-256 encryption at rest, TLS 1.2+ in transit, SSO/SAML, role-based access, and required two-factor authentication for admins. |
Plans
Deskwoot
- HackerFree
- Startup$3.20 a month
- Business$6.40 a month
- Enterprise$9.60 a month
In their own words
Deskwoot
Deskwoot combines a customer support inbox, AI bot, AI Copilot, help center, and automation in one platform. Its shared inbox supports live chat, email, WhatsApp, Telegram, LINE, SMS, X direct messages, and a REST API channel. The Fynn AI bot can answer from help center content, website pages, PDFs, and FAQs, then hand conversations to human agents. Copilot can suggest or improve replies, summarize conversations, and translate, with monthly allowances that vary by plan. The platform also includes automation rules, macros, proactive chat triggers, auto-assignment, and SLA policies, though availability depends on plan. Integrations include Shopify, Stripe, Zapier, WordPress, WooCommerce, Slack, and EasyPost; Shopify, WooCommerce, and Stripe details can appear alongside conversations. The free Hacker plan includes 100 conversations per month, one agent seat, one inbox, and 30-day data retention. Paid plans start at $3.20/user/mo (annual), with a 7-day trial. Deskwoot offers a free iPhone app with push notifications and inbox access; Android is not yet supported.
Go4whatsup
Go4whatsup is an AI-powered WhatsApp CRM for teams handling customer conversations, orders, and tickets through the official WhatsApp Business API. Its shared inbox supports routing and assignment, round-robin distribution, shift rules, role permissions, and boards for different workflows. AI tools can reply to routine questions, draft agent responses and campaign copy, and translate conversations in both directions across 100+ languages. Teams can use Meta click-to-WhatsApp ads and lead forms, attribute lead sources, and send broadcasts with number checks and delivery and response analytics. The product also supports WhatsApp Business voice calling through the official Calling API, routing calls into the team inbox. Commerce and automation features include catalog shopping, in-chat orders and payment links, no-code flows, and refill or renewal reminders. The maker lists two-way connectors for Shopify, Odoo, Zoho CRM, HubSpot, Salesforce, Shiprocket, Razorpay, Google Sheets, and Meta Catalog. A free plan is available; Standard costs $39/month, with Meta per-conversation charges billed separately at cost.