GoAlert vs Incido
GoAlert
goalert.meIncido
incido.appSide by side
| Figure | GoAlert | Incido |
|---|---|---|
| Price from | Free | €19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · On-Call Scheduling Software | 8.0 (#13) | 8.1 (#11) |
| Spec score · On-Call Management Software | 7.9 (#18) | 8.0 (#16) |
Plans
Incido
- Starter€19 a month
- Pro€89 a month
- Business€249 a month
- EnterprisePriced on request
In their own words
GoAlert
GoAlert is free, open-source software for on-call scheduling, alert routing, and escalation. Schedules, rotations, and escalation policies decide who receives an alert and move it onward when it is not acknowledged. Alerts can enter through the generic API, email, Grafana, Prometheus, Site24x7, Sensu, or manual interface entry. Notifications include Twilio SMS and voice, Mailgun email, and Slack. GoAlert is self-hosted, distributed as a single binary or Docker images, and requires a running PostgreSQL instance. Administrators can enable GitHub OAuth or OpenID Connect. The setup guide recommends a data-encryption key for sensitive stored information such as API keys. The interface is responsive and mobile friendly. Two-way SMS is available for US-based numbers; Indian government regulations prevent it for Indian numbers. Rotation scheduling, escalation policies, handoff tools, multichannel notifications, and calendar sync are listed capabilities. The project is licensed under Apache License 2.0.