Incido
incido.app
Spec sheet
- Product
- Incido combines incident management, on-call paging, and status pages in one workflow.Read 8 Oct 2026 · incido.app
- Trial
- Every plan includes a 14-day free trial with no credit card required.Read 8 Oct 2026 · incido.app
- Integrations
- The integrations page lists Grafana alerts, Pingdom checks, inbound and outbound webhooks, and REST API; Slack notifications are marked beta.Read 8 Oct 2026 · incido.app
- Security
- The privacy policy says Incido uses TLS encryption, encryption at rest, role-based access control, and regular security monitoring.Read 8 Oct 2026 · incido.app
- Privacy
- Firstech AG says it does not sell customer data and lists Stripe, AWS, and Google among its data-sharing recipients.Read 8 Oct 2026 · incido.app
- Headquarters
- Luzern, SwitzerlandRead 28 Sep 2026 · incido.app
- Maker
- The imprint identifies Firstech AG at Hirschengraben 33, 6003 Luzern, Switzerland.Read 8 Oct 2026 · incido.app
- Alert grouping
- Incido groups alerts describing the same problem into one incident to reduce duplicate pages.Read 8 Oct 2026 · incido.app
- Compliance terms
- The DPA says Firstech AG processes customer personal data as processor and provides for customer audits with reasonable notice.Read 8 Oct 2026 · incido.app
- Data location
- The privacy policy states that data is processed and stored in Sweden (EEA).Read 8 Oct 2026 · incido.app
- Incident workflow
- Incidents move through assessment, active response, follow-up, and closure, with severity levels and a timeline.Read 8 Oct 2026 · incido.app
- On-call
- On-call includes schedules, rotation layers, overrides, escalation policies, and shift verification starting with Starter.Read 8 Oct 2026 · incido.app
- Status pages
- Status pages support branding, real-time updates, subscriber email notifications, component health, and scheduled maintenance.Read 8 Oct 2026 · incido.app
- Target users
- Incido says it is for engineering teams that value clarity over complexity and want to focus on resolving incidents.Read 8 Oct 2026 · incido.app
Plans and prices
Starter €19 a month € 19 per month; annual billing €179/year 2 responders included · + €4/month per additional responder · 5 users · 5 components · 3 monitors · 1 status page Read 8 Oct 2026 · incido.app
Pro €89 a month € 89 per month; annual billing €799/year 5 responders included · + €7/month per additional responder · 20 users · 15 components · 10 monitors · 2 status pages Read 8 Oct 2026 · incido.app
Business €249 a month € 249 per month; annual billing €2,239/year 10 responders included · + €12/month per additional responder · 200 users · 80 components · 50 monitors · 5 status pages Read 8 Oct 2026 · incido.app
Enterprise Priced on request Custom annual billing Unlimited responders · custom limits · priority support · account management Read 8 Oct 2026 · incido.app
Where Specifiction places it
- On-Call Scheduling Software#11 of 258.1
- On-Call Management Software#16 of 308.0