Goodfeedback vs Repmanager

Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.

Repmanager is a web service for managing review activity from Google Business Profile and Klanten Vertellen. It provides monitoring alerts and AI response assistance, with email listed as the request channel. The Free plan costs nothing and is billed monthly for one location and 25 AI replies per month. Lite costs $39 a month, billed ex. VAT, for up to five locations. Pro costs $149 a month, billed ex. VAT, includes five locations and can cover up to 70; location-based pricing may apply. Enterprise is for more than 70 locations, with no price listed. Repmanager is headquartered in Amsterdam, Netherlands. The web-only service offers a progression from a single-location free plan to larger location counts and paid tiers.