Goodfeedback vs Reputr
Goodfeedback
goodfeedback.orgReputr
reputr.coSide by side
| Figure | Goodfeedback | Reputr |
|---|---|---|
| Price from | €19/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Online Reputation Management Software | 8.8 (#3) | 7.9 (#25) |
| Spec score · Review Management Software | 8.4 (#39) | 7.5 (#123) |
| Analytics | A single dashboard tracks ratings, response rates, and review trends across locations, with PDF report export. | The dashboard tracks scan counts, conversion rates, rating distributions, and review trends. |
| Free plan | No | No |
| Integrations | The documentation identifies Google Business Profile, Tripadvisor, Trustpilot and Yelp as integrations used to sync reviews or direct customers. | Businesses can configure a public review destination, but the page does not name specific integrated review platforms. |
| Monitoring alerts | Yes | Yes |
| Support | Support is available by email and live chat; chat hours are listed as 9 AM–6 PM PST, and Business customers are stated to have 24/7 urgent support access. | Reputr provides a help hub with setup guides and lists [email protected] as its contact email. |
Plans
Goodfeedback
- Free TrialFree
- Starter€19 a month
- Professional€49 a month
- Business€129 a month
In their own words
Goodfeedback
Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.