GoodRep vs Trustindex
GoodRep
goodrep.ioTrustindex
trustindex.ioSide by side
| Figure | GoodRep | Trustindex |
|---|---|---|
| Price from | $39/mo | $5.42/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.2 (#22) | 8.7 (#9) |
| Product | GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard. | Trustindex collects, manages, and displays customer reviews and social feeds for businesses. |
| Review sources | It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox. | Paid plans include reviews from 133 platforms, and the company says it aggregates reviews from multiple sources. |
| Security | GoodRep says passwords are stored as bcrypt hashes, sessions are scoped to an organization, and connections between the browser and providers use HTTPS/TLS. | The privacy policy says Trustindex maintains technical and organisational measures to protect personal data and notes that no internet transmission or electronic storage method can be guaranteed completely secure. |
| Support | GoodRep provides support by email at [email protected] and says it typically responds within one business day. | Trustindex lists email support, live chat, a knowledge base, free workshop consultation, and video tutorials. |
| Trial | The Essential plan includes a 14-day free trial with no credit card required. | Trustindex offers a seven-day trial without requiring credit card details, after which users can use the free package. |
Plans
GoodRep
- Essential$39 a month
- Pro$69 a month
- Agency$199 a month
- Enterprise$299 a month
In their own words
Trustindex
Trustindex helps businesses collect and manage customer reviews, then display them alongside social feeds. Its review collection campaigns can send invitations after events such as invoice creation, payment, or subscription renewal. The pricing page lists 36 review widget layouts and 25 pre-designed styles; paid plans include reviews from 133 platforms. Review management tools include filtering by source and star rating, email notifications, statistics, and AI-assisted replies. Social feed widgets cover services including Instagram, TikTok, YouTube, Facebook, LinkedIn, and Vimeo. Listed integrations include BigCommerce, Wix, Zapier, Stripe, PayPal, and QuickBooks, while BCC email is an option for unsupported systems. Trustindex offers a seven-day trial without credit card details, followed by access to its free package. Paid plans renew automatically after one year, and refunds may be requested within 30 days of purchase. The Free Package is free. Annual plans cost $65 a year for Single, $125 a year for Pro, and $349 a year for Ultimate.