Google Cloud Organization Policy vs ServiceNow Event Management
Google Cloud Organization Policy
cloud.google.com
ServiceNow Event Management
servicenow.comSide by side
| Figure | Google Cloud Organization Policy | ServiceNow Event Management |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Cloud Governance Software | 8.7 (#3) | 7.6 (#13) |
| Company founding | Google was officially established in August 1998 after an investment from Andy Bechtolsheim. | ServiceNow states that Fred Luddy founded the company in 2004. |
| Company headquarters | Google's current headquarters, the Googleplex, is in Mountain View, California. | ServiceNow lists its headquarters at 2225 Lawson Lane, Santa Clara, California 95054. |
| Purpose | The service gives administrators centralized and programmatic control over Google Cloud resources by configuring constraints across a resource hierarchy. | Event Management collects events from different sources, analyzes their causes, and converts them into alerts that can be grouped and acted on to maintain system health. |
| Rating on Capterra | 4.7 out of 5 from 2,332 reviews for Google Cloud. | 4.5 out of 5 from 361 reviews |
| Rating on Gartner Peer Insights | 4.7 out of 5 from 2,044 ratings for Google Cloud Platform. | 4.0 out of 5 from 3 reviews for ServiceNow IT Operations Management in Event Intelligence Solutions |
| Security and compliance | Google Cloud says its industry certifications, documentation, and third-party audits support customer compliance; the listed offerings include ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 1, SOC 2, and SOC 3. | ServiceNow reports annual SOC 2 Type 2 attestations and ISO/IEC 27001 certification among its security and compliance credentials. |
| Support | Basic Support is included for Google Cloud customers and provides documentation, community support, and Cloud Billing issue support; paid technical support tiers are also available. | The Event Management documentation directs users to ServiceNow Support, the Known Error Portal, and the Event Management community for help. |
| What it does | The service centrally and programmatically governs Google Cloud resources across an organization hierarchy. | Event Management collects events from monitoring sources, converts them into alerts, groups and analyzes them, and supports actions to maintain service health. |
Plans
Google Cloud Organization Policy
- Organization Policy Service APIFree
ServiceNow Event Management
- ITOM AdvancedPriced on request
- ITOM PrimePriced on request
- ITOM Prime (includes Event Management)Priced on request
In their own words
Google Cloud Organization Policy
Google Cloud Organization Policy lets administrators set constraints on Google Cloud resources across organizations, folders, and projects. Descendant resources inherit policies by default, so teams can establish restrictions across a resource hierarchy. Examples include limiting resource sharing by domain, restricting IAM service account use, and limiting where new resources may be created. Organizations can define custom constraints for resource creation and updates. Policies can be managed in the Google Cloud console, CLI, or REST API; the API exposes policy and constraint resources at organization, folder, and project levels. Dry-run policies record violations in audit logs without blocking the action, while Policy Intelligence tools can test proposed changes, identify non-compliant resources, monitor workflow impact, and show policy coverage. The service is free, with the Organization Policy Service API listed at free. Policies use YAML and JSON. Changes can take up to 15 minutes to take effect, and most enforcement is not retroactive. Basic Support is included for Google Cloud customers; paid technical support tiers are also available.
ServiceNow Event Management
ServiceNow Event Management collects operational events from multiple sources, analyzes their causes, and turns them into alerts that teams can group and act on to maintain system health. It is available with IT Operations Management and runs through web and API platforms. Events can arrive directly or through a MID Server, SNMP trap, or email using push or pull integrations. Listed connectors include Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. Event correlation supports deduplication, enrichment, routing, and suppression, and users can preview rule changes before production deployment. Generative AI extracts alert details, simplifies technical language, and presents a probable root cause. Mapping events to the CMDB shows service impact and services at risk. Alerts can trigger workflows such as service restarts or escalation. Pricing is paid and available on request.