Google RCS for Business vs LEKAB RCS API
Google RCS for Business
developers.google.comLEKAB RCS API
lekab.comSide by side
| Figure | Google RCS for Business | LEKAB RCS API |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · RCS Messaging Platforms | 7.5 (#14) | 7.6 (#11) |
| Fallback | If a user’s device does not support RCS, the platform returns a 404 error and the agent should use another technology such as SMS. | The API automatically falls back to SMS when a recipient’s device or carrier does not support RCS. |
| Integration | Agent logic can use a natural language understanding module such as Dialogflow to decide how to respond to a user. | LEKAB says the API is designed to integrate with existing customer support and CRM systems. |
| Purpose | RCS for Business lets brands engage customers on Android and iOS with branded rich media messaging, read receipts, analytics, and a Verified icon. | LEKAB RCS API lets businesses build interactive, verified and branded conversations in customers’ messaging apps. |
| Support | Google provides an RCS for Business support page with a contact option for support and expertise. | LEKAB offers support from its expert team and directs prospective customers to contact sales to get started. |
Plans
Google RCS for Business
- Carrier rate card billingPriced on request
In their own words
Google RCS for Business
Google RCS for Business lets brands send rich-media messages to customers on Android and iOS, including read receipts, analytics, and a Verified icon. Agents can send one-way notifications or support two-way conversations about transactions, customer service, promotions, and other business needs. Rich cards, media, and suggested interactions can guide users through conversations. Agents send messages through an API using HTTP requests with JSON payloads; configured webhooks deliver user messages and events. Agent logic can use a natural language understanding module such as Dialogflow to choose responses. Google lists one-time password, transactional, promotional, and multi-use agent categories, with rules that may vary by country. Businesses typically work with messaging partners to build and maintain agents, and launches require brand verification and approval by Google, carriers, or both. Carriers set rates through their rate cards; billing methods differ for conversational and non-conversational messages, and no fixed public price is listed. Unsupported devices receive a 404 response, so agents should use another channel such as SMS. RBM does not provide end-to-end encryption, and Google says it is not HIPAA compliant.
LEKAB RCS API
LEKAB RCS API has no write-up on Specifiction yet; its figures are above.