Google RCS for Business vs Sendexa RCS Business Messaging API
Google RCS for Business
developers.google.comSendexa RCS Business Messaging API
sendexa.coSide by side
| Figure | Google RCS for Business | Sendexa RCS Business Messaging API |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · RCS Messaging Platforms | 7.5 (#14) | 7.6 (#12) |
| Fallback | If a user’s device does not support RCS, the platform returns a 404 error and the agent should use another technology such as SMS. | When RCS is unavailable, the service can automatically fall back to SMS, which is billed at SMS rates. |
| Integration | Agent logic can use a natural language understanding module such as Dialogflow to decide how to respond to a user. | The product offers a REST API, Node and Python SDKs, and webhooks. |
| Purpose | RCS for Business lets brands engage customers on Android and iOS with branded rich media messaging, read receipts, analytics, and a Verified icon. | RCS Business Messaging sends branded, interactive messages in customers’ default messaging apps. |
| Support | Google provides an RCS for Business support page with a contact option for support and expertise. | The RCS plans list email support for Starter, priority support for Business, and 24/7 dedicated support for Enterprise. |
Plans
Google RCS for Business
- Carrier rate card billingPriced on request
Sendexa RCS Business Messaging API
- Business$0.03, paid once
- Starter$0.03, paid once
- EnterprisePriced on request
In their own words
Google RCS for Business
Google RCS for Business lets brands send rich-media messages to customers on Android and iOS, including read receipts, analytics, and a Verified icon. Agents can send one-way notifications or support two-way conversations about transactions, customer service, promotions, and other business needs. Rich cards, media, and suggested interactions can guide users through conversations. Agents send messages through an API using HTTP requests with JSON payloads; configured webhooks deliver user messages and events. Agent logic can use a natural language understanding module such as Dialogflow to choose responses. Google lists one-time password, transactional, promotional, and multi-use agent categories, with rules that may vary by country. Businesses typically work with messaging partners to build and maintain agents, and launches require brand verification and approval by Google, carriers, or both. Carriers set rates through their rate cards; billing methods differ for conversational and non-conversational messages, and no fixed public price is listed. Unsupported devices receive a 404 response, so agents should use another channel such as SMS. RBM does not provide end-to-end encryption, and Google says it is not HIPAA compliant.
Sendexa RCS Business Messaging API
Sendexa RCS Business Messaging API has no write-up on Specifiction yet; its figures are above.