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SPECIFICTION
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GOSS iCM vs OpenCities

GOSS iCM

gossinteractive.com

OpenCities

granicus.com.au

Side by side

FigureGOSS iCMOpenCities
Price from—$458.33/mo
Free plan——
Free trial——
Open source——
WebYesYes
APIYesYes
Self-hostedYes—
Plans published14
Spec score · Government Website Builders8.1 (#8)8.0 (#12)
AccessibilityGOSS says its themes are responsive and WCAG compliant.The platform is tested with automated and specialist manual checks and is stated to meet WCAG 2.1 Level AA.
HostingGOSS documentation says its cloud infrastructure uses AWS and Google Cloud Platform regions in London and stores and processes data in the UK.Customer order terms describe managed Azure Government cloud hosting, ongoing security updates and a 99.9% uptime SLA.
IntegrationsThe Digital Platform's integration engine supports REST, SOAP, and XML APIs, direct database connections, and webhooks.Listed integrations include govDelivery, EngagementHQ, US-only Legistar, Eventbrite, ATDW, Spydus, document-management systems and identity connectors.
PurposeGOSS content management supports publishing online content and delivering responsive, accessible websites.OpenCities helps local governments provide digital interactions through modern websites and website tools.
SearchThe website content page describes Apache SOLR search, faceted filtering, and SEO capabilities.It includes a government-focused search engine intended to translate complex government terminology into useful results.
SecurityGOSS states that its information security management systems are ISO 27001 certified and its internet-facing infrastructure is assessed under Cyber Essentials Plus.Granicus says security experts and security measures guide platform development and support customers to protect data.
Site typesGOSS content management supports websites, intranets, and microsites managed through one system.The help centre documents main sites, intranets, subsites and MyCity community portals.
SupportGOSS says each client organisation is assigned an Applications Support team member and an Account Manager.OpenCities support is provided through a help centre, tickets and email [email protected].

Plans

GOSS iCM

  • GOSS iCMPriced on request

GOSS iCM pricing →

OpenCities

  • OpenCities Intranet$5,500 a year
  • OpenCities SaaS License$8,000 a year
  • Enhanced Web Package$20,000, paid once
  • OpenCitiesPriced on request

OpenCities pricing →

In their own words

GOSS iCM

GOSS iCM is a content management system for teams creating and managing high-traffic, business-critical websites. It can manage an unlimited number of websites, intranets, and microsites through one administration interface. Content managers can configure user privileges and approval steps before publishing, while media can be uploaded, categorised, and tagged for site use. Responsive themes and templates are built around GDS standards; GOSS says its themes are WCAG compliant. Website capabilities include Apache SOLR search, faceted filtering, SEO, and multilingual publishing. The wider Digital Platform adds forms and workflow designers, user management, reporting, logging, APIs, and integration endpoints. Its integration engine supports REST, SOAP, and XML APIs, direct database connections, and webhooks. GOSS says its cloud infrastructure uses AWS and Google Cloud Platform regions in London and stores and processes data in the UK. The company states that its information security management systems are ISO 27001 certified and its internet-facing infrastructure is assessed under Cyber Essentials Plus. Pricing is on request.

Visit gossinteractive.com

OpenCities

OpenCities has no write-up on Specifiction yet; its figures are above.

Visit granicus.com.au