GoTab vs Incentivio
GoTab
gotab.com
Incentivio
incentivio.comSide by side
| Figure | GoTab | Incentivio |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Restaurant Gift Card Software | 8.0 (#8) | 7.4 (#25) |
| Headquarters | Arlington, Virginia, United States | Boston, Massachusetts, United States |
| Integrations | GoTab lists accounting, reservations, hotel PMS, self-pour, entertainment, inventory, marketing, and loyalty among its integration areas. | The integrations directory lists POS, payment, delivery, marketing, and aggregator connections, including Toast, Square, Oracle, Stripe, and Uber. |
| Ordering | Guests can order and pay from their phones while maintaining the same tab across staff-assisted and digital ordering. | The platform offers branded ordering across web and mobile, with AI-powered recommendations that aim to increase average check size. |
| Product | GoTab describes itself as an end-to-end restaurant commerce platform supporting full-service, quick-service, online ordering, curbside pickup, and delivery. | Incentivio is a guest engagement platform for multi-unit restaurants that combines online ordering, loyalty, marketing automation, and analytics. |
| Security | GoTab says it does not store credit card numbers and instead stores a secure, encrypted token representing payment information. | The integrations page describes its Heartland integration as providing secure payment processing. |
| Support | GoTab provides 24/7 live support by chat, SMS, and phone on Pro and Sync; it is an add-on for Basic. | Existing customers can contact support through the support link on Incentivio’s contact page. |
Plans
In their own words
GoTab
GoTab is an end-to-end restaurant commerce platform for restaurants and other hospitality venues. It supports full-service and quick-service operations, online ordering, curbside pickup, and delivery. Guests can order and pay from their phones while keeping one tab across staff-assisted and digital ordering. Its point-of-sale software runs on Windows, Android, and iOS devices, while the service is also listed for web, API, and Android and iOS access. Plans are priced per location: Basic is $15 a month with QR and online ordering, preauthorized tabs, one POS, and flexible hardware options; Pro is $99 a month and adds handheld access, Easy Tab, and a kiosk; Sync is $229 a month and adds OpServer with enhanced offline capabilities, fraud and insufficient-funds protection, and order-status SMS. GoTab lists integrations for accounting, reservations, hotel PMS, inventory, marketing, loyalty, and other areas, including QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts.
Incentivio
Incentivio has no write-up on Specifiction yet; its figures are above.