Incentivio

Spec sheet

Purpose

Incentivio is a guest-engagement platform built for multi-unit restaurants.Read 30 Sep 2026 · incentivio.com

Product

Incentivio is a guest engagement platform for multi-unit restaurants that combines online ordering, loyalty, marketing automation, and analytics.Read 2 Oct 2026 · incentivio.com

Audience

Incentivio describes its platform as purpose-built for multi-unit restaurant groups.Read 2 Oct 2026 · incentivio.com

Integrations

The integrations directory lists POS, payment, delivery, marketing, and aggregator connections, including Toast, Square, Oracle, Stripe, and Uber.Read 2 Oct 2026 · incentivio.com

Mobile apps

Incentivio offers fully branded mobile apps with one-tap reordering, saved favorites, and loyalty earning and redemption.Read 30 Sep 2026 · incentivio.com

Security

The integrations page describes its Heartland integration as providing secure payment processing.Read 2 Oct 2026 · incentivio.com

Support

Existing customers can contact support through the support link on Incentivio’s contact page.Read 2 Oct 2026 · incentivio.com

Headquarters

Boston, Massachusetts, United StatesRead 23 Sep 2026 · incentivio.com

AI intelligence

Incentivio Connect continuously scores guests for lifetime value, churn risk, visit frequency, propensity to purchase, and offer sensitivity.Read 30 Sep 2026 · incentivio.com

Analytics

The platform brings guest profiles, transaction history, and channel behavior into a single view and provides insights across locations and campaigns.Read 2 Oct 2026 · incentivio.com

API and data

Incentivio Connect is BigQuery native and provides API-first connectivity plus Reverse ETL.Read 30 Sep 2026 · incentivio.com

Data ownership

The company says restaurants retain ownership of guest data and that Incentivio does not resell it.Read 2 Oct 2026 · incentivio.com

Delivery

Dispatch supports restaurant-owned drivers and national delivery networks through branded ordering channels.Read 30 Sep 2026 · incentivio.com

Guest data

The CDP/CRM unifies POS, loyalty, ordering, and engagement data into a real-time guest profile.Read 30 Sep 2026 · incentivio.com

Loyalty

Its loyalty and automated engagement tools are designed to encourage repeat visits and target guests based on their behavior.Read 2 Oct 2026 · incentivio.com

Loyalty limit

Incentivio says its loyalty product is designed for restaurant groups with 5+ locations.Read 30 Sep 2026 · incentivio.com

Online ordering

The platform provides branded online ordering connected to loyalty, marketing, and guest analytics.Read 30 Sep 2026 · incentivio.com

Operations

The platform includes automated menu management and order throttling for restaurant operations.Read 2 Oct 2026 · incentivio.com

Ordering

The platform offers branded ordering across web and mobile, with AI-powered recommendations that aim to increase average check size.Read 2 Oct 2026 · incentivio.com

Pricing

The pricing URL redirects to a demo page; no prices or named plans are shown there.Read 2 Oct 2026 · incentivio.com

Sales process

The company offers a personalized product demo covering ordering, loyalty, automated marketing workflows, and real-time insights.Read 2 Oct 2026 · incentivio.com

Where Specifiction places it

• Restaurant Gift Card Software#25 of 407.4
• Restaurant Loyalty Software#18 of 257.5
• Restaurant Online Ordering Software#127 of 1276.8