GovTow vs Towbook

GovTow is a cloud-based tow management and tracking solution for government agencies and other stakeholders. Its dispatch tools can locate nearby drivers with smart logic or assign them by rotation, while selection can also use GPS proximity, required equipment, or defined zones, beats, and districts. Dispatch records photos, videos, signatures, and damage, and route maps can be shared with drivers and other appropriate users. Storage management covers vehicle intake, visual documentation, owner and lien-holder letters, fee calculations and collections, plus release and hold tracking. The auction module handles scheduling, bidder registration, payments, bills of sale, scanning, and Zebra printing. Web portals let agencies, approved towing and storage providers, and the public follow a tow through retrieval or auction. GovTow runs on Android, iOS, and the web, with a driver mobile app and GPS fleet tracking. Pricing is by requested quote.

Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.