Gracero vs Hairware and Beautyware
Gracero
gracero.aiHairware and Beautyware
hbsoftware.com.auSide by side
| Figure | Gracero | Hairware and Beautyware |
|---|---|---|
| Price from | $99/mo | A$129.57/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Salon Commission Management Software | 8.8 (#4) | 8.0 (#26) |
| Founded | SourceForge lists Gracero as founded in 2025. | 1986 |
| Integrations | Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification. | The maker lists Xero integration for financial records and timesheets, and Mailchimp integration on its pricing page. |
| Payments | In-person and online payments and POS are built in; card-present processing is 2.5% plus $0.15 and card-not-present processing is 3.2% plus $0.25. | HB Pay integrates payment transactions directly with Hairware Beautyware, and the maker says it has no lock-in contracts. |
| Security | The company says client data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and its cloud infrastructure uses SOC 2-aligned controls. | The maker describes individual operator passwords and PINs, configurable access controls, and cloud backups performed multiple times daily. |
| Support | Essentials includes email support, Professional includes priority support, and Enterprise includes an account manager. | The maker offers Australian phone support, more than 200 support videos, setup guides, and remote troubleshooting or training using TeamViewer. |
Plans
Gracero
- Voice Starter$99 a month
- Essentials$149 a month
- Voice Pro$249 a month
- Professional$299 a month
- Voice Unlimited$699 a month
- EnterprisePriced on request
Hairware and Beautyware
- Single SoftwareA$129.57 a month
- Mini SoftwareA$185.90 a month
- Elite SoftwareA$237.90 a month
In their own words
Gracero
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven agents covering booking, payments, memberships, marketing, and client care. Its tools include online booking, payments and POS, memberships, CRM, loyalty, payroll, marketing, and automated reminders. Clinics can store digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. A Voice AI receptionist answers calls, books appointments, qualifies leads, handles inquiries, and transfers calls. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans provide a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes data handling as HIPAA-conscious, not a full medical EMR. Essentials costs $149 a month, Professional $299 a month, and Enterprise uses custom pricing. Voice add-ons start at $99 a month.
Hairware and Beautyware
Hairware and Beautyware has no write-up on Specifiction yet; its figures are above.