Gracero vs Luminate
Gracero
gracero.ai
Luminate
luminate.salonSide by side
| Figure | Gracero | Luminate |
|---|---|---|
| Price from | $99/mo | $90/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Salon Commission Management Software | 8.8 (#4) | 8.0 (#27) |
| Security | The company says client data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and its cloud infrastructure uses SOC 2-aligned controls. | Luminate states that it uses HTTPS for data in transit, security measures for stored data, authentication and role-based permissions. |
| Support | Essentials includes email support, Professional includes priority support, and Enterprise includes an account manager. | Support is provided by email, documentation, in-app help and the Lumen assistant; the documentation says phone support is not currently offered. |
Plans
Gracero
- Voice Starter$99 a month
- Essentials$149 a month
- Voice Pro$249 a month
- Professional$299 a month
- Voice Unlimited$699 a month
- EnterprisePriced on request
In their own words
Gracero
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven agents covering booking, payments, memberships, marketing, and client care. Its tools include online booking, payments and POS, memberships, CRM, loyalty, payroll, marketing, and automated reminders. Clinics can store digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. A Voice AI receptionist answers calls, books appointments, qualifies leads, handles inquiries, and transfers calls. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans provide a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes data handling as HIPAA-conscious, not a full medical EMR. Essentials costs $149 a month, Professional $299 a month, and Enterprise uses custom pricing. Voice add-ons start at $99 a month.