Grade.us vs Podium Webchat
Grade.us
grade.us
Podium Webchat
podium.comSide by side
| Figure | Grade.us | Podium Webchat |
|---|---|---|
| Price from | $36.67/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Restaurant Review Management Software | 8.8 (#1) | 7.7 (#15) |
| Spec score · Online Reputation Management Software | 8.8 (#4) | 7.8 (#26) |
| Spec score · Review Management Software | 9.0 (#11) | 7.3 (#139) |
| Founded | 2013 | 2014 |
| Free plan | No | Yes |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | The product page displays integrations including QuickBooks, Mindbody, Nextech, HubSpot, Outlook, Mailchimp, Shopify, Salesforce, Dentrix, DealerSocket, and Square. |
Plans
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
In their own words
Podium Webchat
Podium Webchat lets website visitors start conversations that can continue over text with a business’s AI Employee. The widget can collect lead details before a conversation starts, and Podium says its AI can answer messages instantly in a natural, conversational tone. Businesses can customize the widget’s colors and messaging to match their brand. Webchat also tracks visitor engagement and click behavior on the business website.
Leads and interactions from multiple platforms can be handled in a shared inbox. The product page displays integrations including QuickBooks, Mindbody, Nextech, HubSpot, Outlook, Mailchimp, Shopify, Salesforce, Dentrix, DealerSocket, and Square. Podium says Webchat is free with Podium Starter; its pricing page asks businesses to select an industry and request a custom quote. Podium serves local businesses, including auto dealerships, home services, aesthetics, and retail. Apps are available for macOS, Windows, and mobile, while Podium Pass is a Chrome extension in beta that requires a Podium account and Chrome.