Grafana Cloud Application Observability vs New Relic Browser Monitoring
Grafana Cloud Application Observability
grafana.com
New Relic Browser Monitoring
newrelic.comSide by side
| Figure | Grafana Cloud Application Observability | New Relic Browser Monitoring |
|---|---|---|
| Price from | $0.03/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Real User Monitoring | 9.1 (#3) | 9.0 (#6) |
| Documentation depth | The documentation covers setup, instrumentation, pricing, cost optimization, troubleshooting, APIs, SDKs, dashboards, integrations, and signal exploration. | Documentation covers installation, compatibility, APIs, security, CSP, SPA monitoring, APM-agent versions and SRI protections. |
| Founded | 2014 | 2008 |
| Integrations | Grafana Cloud connection tiles support Java, .NET, Beyla, Grafana Alloy, OTLP, and the upstream OpenTelemetry Collector. | New Relic advertises more than 780 integrations and browser quickstarts. |
| License | The Grafana open-source project is distributed under AGPL-3.0-only, with listed Apache-2.0 exceptions; Grafana Cloud itself is a managed service. | The public browser-agent code is Apache 2.0 licensed, while the hosted Browser Monitoring service is proprietary. |
| Rating on G2 | 4.5 out of 5 from 209 reviews | 4.6 out of 5 from 600 reviews, calculated from the displayed star-count distribution. |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 437 ratings | 4.6 out of 5 from 1,650 ratings. |
| Rating on Google Play | 3.7 out of 5 from 94 reviews | 2.5 out of 5 from 1.48K reviews. |
| Rating on TrustRadius | 8.6 out of 10 from 173 reviews | 8.1 out of 10 from 362 reviews and ratings. |
| What it does | Grafana Cloud Application Observability provides managed application performance monitoring by combining OpenTelemetry and Prometheus telemetry with Grafana Cloud insights. | Browser Monitoring captures real-user website performance, errors, interactions and user journeys so teams can diagnose frontend experience problems. |
Plans
Grafana Cloud Application Observability
- FreeFree
- Pro$0.03 a month
- FreeFree
- Pro$0.03 a month
- EnterprisePriced on request
New Relic Browser Monitoring
- FreeFree
- Standard$10 a month
- Pro$349 a month
- EnterprisePriced on request
In their own words
Grafana Cloud Application Observability
Grafana Cloud Application Observability monitors applications and brings OpenTelemetry and Prometheus data together to help software engineers investigate anomalies and their causes. Its knowledge graph discovers services and relationships from telemetry, while the service catalog displays latency, error ratio, and request rate for each service. The RCA workbench and Entity Graph help investigate correlated problems across a stack. Metrics, logs, traces, and profiles share a unified view, with drill-down from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Pro is listed at $0.03 a month, with a $19 monthly platform fee and $0.025 per host hour; host hours and application telemetry are billed at standard Grafana Cloud rates. Serverless usage is billed on telemetry ingested instead of host hours. The cloud service runs on Linux, macOS, Windows, and the web.
New Relic Browser Monitoring
New Relic Browser Monitoring has no write-up on Specifiction yet; its figures are above.