Grafana Cloud Application Observability vs New Relic Synthetics
Grafana Cloud Application Observability
grafana.comNew Relic Synthetics
newrelic.comSide by side
| Figure | Grafana Cloud Application Observability | New Relic Synthetics |
|---|---|---|
| Price from | $0.03/mo | $0.01/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 11 |
| Spec score · Synthetic Monitoring | 9.2 (#2) | 9.1 (#3) |
| Company legal name | Crunchbase lists Grafana Labs’ legal name as Raintank, Inc. | Crunchbase identifies the legal entity as New Relic, Inc. |
| Documentation depth | The documentation covers setup, instrumentation, pricing, cost optimization, troubleshooting, APIs, SDKs, dashboards, integrations, and signal exploration. | Documentation includes monitor creation, scripting references, runtime transitions, public IP allowlists, APIs, private locations, alerts, use cases and installation procedures. |
| Founded | 2014 | 2008 |
| Rating on Apple App Store | 4.7 out of 5 from 60 ratings | 3.9 out of 5 from 72 ratings |
| Rating on G2 | 4.5 out of 5 from 209 reviews | 4.4 out of 5 from 600 reviews |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 437 ratings | 4.6 out of 5 from 1650 reviews |
| Rating on Google Play | 3.7 out of 5 from 94 reviews | 2.6 out of 5 from 1470 reviews |
| Rating on TrustRadius | 8.6 out of 10 from 173 reviews | 8.1 out of 10 from 363 reviews |
| What it does | Grafana Cloud Application Observability provides managed application performance monitoring by combining OpenTelemetry and Prometheus telemetry with Grafana Cloud insights. | New Relic Synthetics runs automated API checks and virtual browser monitors to test websites, applications, business transactions and endpoints before customers encounter failures. |
Plans
Grafana Cloud Application Observability
- FreeFree
- Pro$0.03 a month
- FreeFree
- Pro$0.03 a month
- EnterprisePriced on request
New Relic Synthetics
- FreeFree
- Standard$10 a month
- Pro$349 a year
- Pro$418.80 a month
- EnterprisePriced on request
- Synthetic checks add-on$0.01 a month
- FreeFree
- Additional synthetic checks$0.01, paid once
- Standard$10 a month
- Pro$349 a month
In their own words
Grafana Cloud Application Observability
Grafana Cloud Application Observability monitors applications and brings OpenTelemetry and Prometheus data together to help software engineers investigate anomalies and their causes. Its knowledge graph discovers services and relationships from telemetry, while the service catalog displays latency, error ratio, and request rate for each service. The RCA workbench and Entity Graph help investigate correlated problems across a stack. Metrics, logs, traces, and profiles share a unified view, with drill-down from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Pro is listed at $0.03 a month, with a $19 monthly platform fee and $0.025 per host hour; host hours and application telemetry are billed at standard Grafana Cloud rates. Serverless usage is billed on telemetry ingested instead of host hours. The cloud service runs on Linux, macOS, Windows, and the web.
New Relic Synthetics
New Relic Synthetics has no write-up on Specifiction yet; its figures are above.