New Relic Synthetics

Spec sheet

What it does

New Relic Synthetics runs automated API checks and virtual browser monitors to test websites, applications, business transactions and endpoints before customers encounter failures.Read 15 Oct 2026 · docs.newrelic.com

Headquarters

San Francisco, California, United StatesRead 4 Oct 2026 · newrelic.com

Founded

2008Read 4 Oct 2026 · newrelic.com

Alert behavior

Synthetic alert monitors register a failure after three attempts from one location return errors, helping reduce single-check false alarms.Read 15 Oct 2026 · docs.newrelic.com

Alert integrations

Alert workflows support destinations such as Slack, PagerDuty, email, webhooks, Jira, ServiceNow and AWS EventBridge.Read 15 Oct 2026 · docs.newrelic.com

API monitoring

Scripted API monitors can call endpoints, use Node.js modules and report custom timing details through the current runtime.Read 15 Oct 2026 · docs.newrelic.com

Browser and device simulation

Synthetics can simulate different devices, browsers and operating systems and run checks across public and private locations.Read 15 Oct 2026 · newrelic.com

Chrome recorder

The Synthetics Recorder Chrome extension records browser interactions, adds assertions, replays steps and exports step or scripted-browser monitors through NerdGraph.Read 15 Oct 2026 · github.com

CI/CD usage

New Relic positions synthetic monitoring as an automated test stage that can be added to build automation and CI/CD pipelines.Read 15 Oct 2026 · newrelic.com

Codeless step monitoring

A step builder creates browser workflows for navigation, page-element checks, text entry and form submission without writing code.Read 15 Oct 2026 · docs.newrelic.com

Company founding

LinkedIn lists New Relic as founded in 2008.Read 15 Oct 2026 · linkedin.com

Company headquarters

New Relic lists its headquarters at 188 Spear Street in San Francisco, California.Read 15 Oct 2026 · linkedin.com

Company legal name

Crunchbase identifies the legal entity as New Relic, Inc.Read 15 Oct 2026 · crunchbase.com

Dependency troubleshooting

Synthetic results can be correlated with entity maps, AWS or third-party dependencies, backend services, infrastructure and browser monitoring.Read 15 Oct 2026 · newrelic.com

Documentation depth

Documentation includes monitor creation, scripting references, runtime transitions, public IP allowlists, APIs, private locations, alerts, use cases and installation procedures.Read 15 Oct 2026 · docs.newrelic.com

Global locations

Public monitor locations span North America, Europe, Asia-Pacific, the Middle East, Africa and South America, with selectable locations per monitor.Read 15 Oct 2026 · docs.newrelic.com

Integrations count

New Relic advertises more than 780 integrations covering cloud services, tools and enterprise technologies.Read 15 Oct 2026 · newrelic.com

Licence

The recorder repository uses the New Relic Software License 1.1, which restricts use to customers with an active New Relic SaaS subscription and prohibits modification, redistribution and competitive use.Read 15 Oct 2026 · github.com

Limit: iOS functionality

Apple App Store reviewers say saved log views are unavailable and that querying and deep links are less usable than on the web interface.Read 15 Oct 2026 · apps.apple.com

Limit: mobile app reliability

Google Play reviewers report repeated loading errors and login problems in the New Relic Android app.Read 15 Oct 2026 · play.google.com

Limit: pricing complexity

Gartner reviewers cite pricing complexity and a SaaS-only model as disadvantages, while TrustRadius reviewers also describe renewal pricing as high.Read 15 Oct 2026 · gartner.com

Limit: UI and queries

TrustRadius reviewers report difficulty creating custom dashboards and slow NRQL queries or dashboard loading.Read 15 Oct 2026 · trustradius.com

Monitor types

The documentation lists ping, simple browser, scripted browser, scripted API, step, certificate-check and broken-link monitors.Read 15 Oct 2026 · docs.newrelic.com

NerdGraph API

NerdGraph can create, update and delete synthetic monitors, attach scripts, add tags and manage certificate, broken-link and step monitors.Read 15 Oct 2026 · docs.newrelic.com

Page-load monitoring

Simple browser monitors measure availability and full-page-load performance from selected locations and browsers.Read 15 Oct 2026 · docs.newrelic.com

Praise: ease and monitoring

G2 review summaries repeatedly mention an intuitive interface, real-time monitoring and customizable dashboards.Read 15 Oct 2026 · g2.com

Praise: observability breadth

TrustRadius reviewers repeatedly praise comprehensive dashboards, proactive alerting and deep visibility across application, infrastructure and cloud performance.Read 15 Oct 2026 · trustradius.com

Private deployment

The job manager supports Docker, Podman, Kubernetes and OpenShift and uses outbound-only connections to New Relic Horde endpoints.Read 15 Oct 2026 · docs.newrelic.com

Private locations

Private locations run containerized synthetics job managers inside customer infrastructure so internal or firewalled targets can be monitored without inbound firewall access.Read 15 Oct 2026 · docs.newrelic.com

Rating on Apple App Store

3.9 out of 5 from 72 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.5 out of 5 from 201 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 600 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.6 out of 5 from 1650 reviewsRead 15 Oct 2026 · gartner.com

Rating on GetApp

4.5 out of 5 from 192 reviewsRead 15 Oct 2026 · getapp.es

Rating on Google Play

2.6 out of 5 from 1470 reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

1.9 out of 5 from 13 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8.1 out of 10 from 363 reviewsRead 15 Oct 2026 · trustradius.com

REST API

The Synthetics REST API creates and manages monitors, exposes monitor data and supports US, EU and Japan endpoints; requests are limited to three per second.Read 15 Oct 2026 · docs.newrelic.com

Runtime change

New Relic announced that Node.js 16 and Chrome 134 synthetic runtimes are being retired and replaced by Node.js 22 with Chrome 147 or later, with automatic migrations scheduled in 2026.Read 15 Oct 2026 · docs.newrelic.com

Scripted browser monitoring

Scripted browser monitors use Selenium WebDriver with virtual Chrome or Firefox browsers and an IDE-style editor offering functions and locator suggestions.Read 15 Oct 2026 · docs.newrelic.com

Security eligibility

Enterprise customers using Data Plus can request configurations eligible for FedRAMP Moderate and HIPAA requirements.Read 15 Oct 2026 · newrelic.com

Terraform

New Relic documents Terraform support for infrastructure-as-code configuration, including alert channels such as email, Slack and PagerDuty.Read 15 Oct 2026 · docs.newrelic.com

Plans and prices

Every New Relic Synthetics plan and price →

Where Specifiction places it

• Synthetic Monitoring#3 of 439.1