Grateful vs Toast
Grateful
grateful.netToast
pos.toasttab.comSide by side
| Figure | Grateful | Toast |
|---|---|---|
| Price from | Free | $69/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Restaurant Tip Management Software | 7.8 (#9) | 7.8 (#10) |
| Integrations | Grateful lists integrations and partnerships including 3SPOS, Bizimply, Deputy, Epos Now, Fourth Hospitality, Harri, Kobas, Oracle Simphony, Toast and workforce.com. | Toast says its platform has 200+ integrations and its partner directory describes integrations with restaurant software through its API. |
| Purpose | Grateful provides direct tipping and tronc compliance services for hospitality businesses. | Toast is a connected platform designed to help restaurants run operations, payments, online ordering, marketing, team management, and other business workflows. |
| Support | The support centre provides Messenger, email and telephone support channels. | Toast Care is included with every software subscription and is available 24/7/365 by phone or web messaging. |
Plans
Grateful
- STASHFree
- Direct TippingPriced on request
- Tronc & CompliancePriced on request
In their own words
Grateful
Grateful provides direct tipping and tronc compliance services for hospitality businesses. Allocation rules can be set once and applied across shifts, team members and sites; different venues can use different rules managed from a central dashboard. Independent troncmaster oversight is intended to help schemes operate in line with HMRC requirements. Employees can view tronc earnings in the app, with a breakdown of distribution calculations, although Peer to Peer earnings are not visible on the platform. Customers can tip workers directly to their accounts without cash or business administration. STASH splits tips and tronc payments between spending and an FSCS-protected savings account, and is included with every Grateful customer at no additional cost. Tronc data can flow into payroll through API integrations including Xero, Sage and Fourth. Listed integrations and partnerships include 3SPOS, Bizimply, Deputy, Epos Now, Fourth Hospitality, Harri, Kobas, Oracle Simphony, Toast and workforce.com. Grateful is available on Android and the web. Pricing for tronc and compliance depends on the service and is available on request. Direct tipping has a small incremental transaction fee charged to the customer, with no business cost.