Greenbubble vs Intercom
Greenbubble
greenbubble.ioIntercom
intercom.comSide by side
| Figure | Greenbubble | Intercom |
|---|---|---|
| Price from | $5/mo | $0.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 11 |
| Spec score · Conversational Marketing Software | 8.8 (#3) | 8.5 (#8) |
| Spec score · Chatbot Builders | 8.4 (#78) | 9.0 (#12) |
| Free plan | No | No |
| Free trial | New accounts receive a 14-day Pro trial and then move to the Free plan unless a paid plan is selected. | A 14-day trial is available without a credit card and includes all features, Fin, and add-ons. |
| Headquarters | The privacy policy lists Digital Domination Services LLC at 30N Gould St, Sheridan, Wyoming, 82801, United States. | San Francisco, California, United States |
| Integrations | The integration catalog lists connectors including HubSpot, Salesforce, Shopify, WooCommerce, Zoho, Zapier, Google Sheets, Make, and Pabbly Connect. | Fin can work with existing helpdesks including Salesforce, HubSpot, and Freshdesk. |
Plans
Greenbubble
- Solo$5 a month
- Startup$23 a month
- Growth$39 a month
- Pro$79 a month
- Enterprise$159 a month
Intercom
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
- Copilot$29 a month
- Copilot monthly$35 a month
- Pro$99 a month
In their own words
Greenbubble
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace for support, sales, and marketing teams. Its Unibox pairs conversations with customer records, assignments, internal notes, tags, delivery states, and message history. Teams can create and preview automation flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and handoffs to a person. The service also offers campaigns, reporting, integrations for commerce and other tools, plus API v2 and webhooks. Named connections include Google Sheets, WooCommerce, Shopify, Elementor, Google Forms, Mailchimp, Zapier, Pabbly Connect, OpenAI, Razorpay, and Stripe. Annual-billed plans start at $5 a month for Solo, which includes one workspace, one team member, 1,000 contacts, 5,000 messages, and one automation flow. A 14-day trial is advertised without a credit card. iOS and Android apps are listed; full configuration and automation are available through the web version, while Android supports day-to-day inbox and team operations. Provider messaging or usage charges are separate from the subscription.
Intercom
Intercom is a customer messaging and support platform for businesses serving people through a website, app, or product. It combines a website chatbot and live-agent chat with a shared inbox, ticketing, a help center, and omnichannel conversations. Teams can use its visual flow builder and AI bot generation, track visitors, and connect 450 listed integrations. Fin answers free-form questions from approved knowledge and cites sources. When a conversation needs an agent, it passes along the conversation and customer history. Teams can customize Messenger’s tone, style, and design, and Fin can work with existing helpdesks including Salesforce, HubSpot, and Freshdesk. The platform and Messenger support web, iOS, and Android. Essential is $19 a month per seat when billed annually; Advanced is $85 a month per seat and includes 20 free Lite seats; Expert is $132 a month per seat and includes 50 free Lite seats. Fin AI Agent is billed from $0.99 per outcome. A 14-day trial is listed; payment begins only after choosing a plan and adding payment details. Intercom was founded in 2011 and is headquartered in San Francisco.