Greenbubble vs Spoki
Greenbubble
greenbubble.io
Spoki
spoki.comSide by side
| Figure | Greenbubble | Spoki |
|---|---|---|
| Price from | $5/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Conversational Marketing Software | 8.8 (#3) | 8.6 (#5) |
| API | The public REST service uses api.greenbubble.io with a documented /api/v2 surface, API keys, webhooks, media support, and endpoint guides. | Spoki's support documentation says users can request an API key from the platform's Integrations menu. |
| Automation | Visual flows support lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and human handoff. | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. |
| Channels | WhatsApp uses official Cloud API onboarding, while Instagram professional accounts, Facebook Pages and Messenger, and Telegram bots are supported. | Spoki describes its platform as connecting customers through WhatsApp, voice, SMS, and email. |
| Headquarters | The privacy policy lists Digital Domination Services LLC at 30N Gould St, Sheridan, Wyoming, 82801, United States. | San Vito dei Normanni, Italy |
| Integrations | The integration catalog lists connectors including HubSpot, Salesforce, Shopify, WooCommerce, Zoho, Zapier, Google Sheets, Make, and Pabbly Connect. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Product | Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace with a shared inbox, customer records, campaigns, automations, and reporting. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Rating on G2 | 0.0 out of 5 from 0 reviews. | 4.8 out of 5 from 4 reviews. |
| Security | The DPA describes encryption in transit and AES-256 encryption at rest, multi-factor authentication, role-based access controls, backups, and breach notification procedures. | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. |
| Support | Greenbubble offers documentation and planning calls for channel onboarding, integrations, automation design, security questions, and larger rollouts. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
| What it does | Greenbubble combines WhatsApp, Instagram, Facebook Messenger, and Telegram conversations in one shared customer-workspace inbox. | Spoki is a WhatsApp-first customer-engagement platform for marketing, sales and customer support, with additional SMS, voice and email channels. |
Plans
Greenbubble
- Solo$5 a month
- Startup$23 a month
- Growth$39 a month
- Pro$79 a month
- Enterprise$159 a month
In their own words
Greenbubble
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace for support, sales, and marketing teams. Its Unibox pairs conversations with customer records, assignments, internal notes, tags, delivery states, and message history. Teams can create and preview automation flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and handoffs to a person. The service also offers campaigns, reporting, integrations for commerce and other tools, plus API v2 and webhooks. Named connections include Google Sheets, WooCommerce, Shopify, Elementor, Google Forms, Mailchimp, Zapier, Pabbly Connect, OpenAI, Razorpay, and Stripe. Annual-billed plans start at $5 a month for Solo, which includes one workspace, one team member, 1,000 contacts, 5,000 messages, and one automation flow. A 14-day trial is advertised without a credit card. iOS and Android apps are listed; full configuration and automation are available through the web version, while Android supports day-to-day inbox and team operations. Provider messaging or usage charges are separate from the subscription.
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.